Back

Silver Star Motors - Service Center

Long Island City, NY

4.6
261 Reviews

261 Reviews of Silver Star Motors - Service Center

Sort by
November 24, 2022

Apostol is an A Rate advisor who was very thorough, informative and helpful through out the whole process. Appreciated the professional communication through out the process. Will be coming here again. More

by Ho123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol Kolezi
Nov 28, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

November 19, 2022

Great service, staff are very attentive, and will go the extra mile to let you feel comfortable . Cindy has been my advisor two years in a row . Couldn’t ask for better. More

by pinnockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Silver Star Motors responded

We are happy to hear that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support. Drive safely until we see you again!

October 27, 2022

Thank you very much mr. Vladyslav to help me for survising my car . I really appreciate . Thanks More

by Bipin christin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladyslav Osadchyi
Oct 27, 2022 -

Silver Star Motors responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

Cindy is a very good representative, professional, enthusiastic and helpful, I am very satisfied. Especially your company's new version of the app is easy to use and can communicate in a timely manne More

by Hong Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Silver Star Motors responded

We are happy to read your positive review of Cindy and the team! Thank you for trusting Silver Star Motors with your business and your vehicle. Drive safely until we see you again!

October 19, 2022

Every one who answers the phone there is very courteous and knowledgeable in their job position and can answer all your questions and help you resolve your problem like Faith! More

by Liz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica front desk person
Oct 19, 2022 -

Silver Star Motors responded

We couldn't ask for a better review, Liz! It's so wonderful to see that the Silver Star Motors team has demonstrated our commitment to customer service over the phone. Please don't hesitate to reach out if we can provide additional assistance!

October 17, 2022

The service was great with excellent customer service. Carlos took care of my problem with no complications. I recommend More

by Jjermel12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Carlos and the Silver Star Motors team. Drive safely and we hope to see you back!

October 15, 2022

Service Advisor Apostol Kolezi is an excellent and friendly employee, he explained everything clearly and offered great help to us today. More

by Newstar369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apostol Kolezi
Oct 17, 2022 -

Silver Star Motors responded

Thank you for your confidence in our work! We appreciate your business and we look forward to the next opportunity to assist you here at Silver Star Motors. Drive safely!

October 15, 2022

Great dealer ship always takes care of there customers service is awesome and sales department More

by Guymaxumes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladyslav Osadchyi
Oct 17, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Dealership and the advisor were on point. Very good service. Answered all my needs. Thank you for all your help. More

by El4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladyslav Osadchyi
Oct 17, 2022 -

Silver Star Motors responded

We're happy to hear it! Thanks so much for choosing Silver Star Motors. See you next time!

October 10, 2022

Jacqueline is very accommodating and helpful. The chip shortage made it hard to get some features in the vehicle like power seats and power lift gate but she made sure we get it on our car. i wou More

by patricklosarito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
...
8
...