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Silver Star Motors - Service Center

Long Island City, NY

4.6
261 Reviews
Call Service Center (855) 226-9701

261 Reviews of Silver Star Motors - Service Center

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March 09, 2023

they are helpful professional understanding and upto the mark very prompt to complete work on time More

by RASHEEDKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humera, Susana
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Mar 09, 2023 -

Silver Star Motors responded

Thank you for reviewing Silver Star Motors! It was so kind for you to share your experience, Rasheedkhan.

February 02, 2023

Silver motor dealership service mechanics are very good in installing a broken as condenser’s. I will stop over again. More

by pdumadag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Silver Star Motors responded

Thank you for the great review! We look forward to your next visit!

January 30, 2023

It was a bad experience and I hope never return thank you Mr apóstol is very nasty More

by jackmarioreinoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Apostol
Report | Print
Feb 01, 2023 -

Silver Star Motors responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please give me a call? Thank you, Erica Garcia - Service Manager - (718) 361-2332 x 6168

January 19, 2023

Great customer service, great response, Homero Susana is a wonderful service advisor. Service was quick and as expected my car came back washed and cleaned in side and out! More

by LITTLES3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Silver Star Motors responded

Thank you for stopping by to review Homero and Silver Star Motors! We truly appreciate your business and look forward to seeing you for your next service visit!

January 09, 2023

Excellent service and, with Cindy Casas, a truly pleasurable experience. Also, car delivery by Christopher was wonderful. More

by normigab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Silver Star Motors responded

Thank you for your 5 stars and shoutout to Cindy and Christopher. All of us at Silver Star Motors hope to see you again next time!

January 05, 2023

Silver Star makes coming in for service a pleasurable experience, and working with Cindy Casas she makes it even better. She is always polite, pleasant, and explains everything in detail. More

by MagicOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Silver Star Motors responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind words to Cindy. Safe travels! - The Silver Star Motors team

January 04, 2023

The service has been always excellent and Very outstanding since over 7 years I lease here! More

by bastidascoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wieczorkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ambrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob DiMaio, Julian Gonzalez, Vladyslav Osadchyi
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Jan 04, 2023 -

Silver Star Motors responded

We are so grateful for your trust and loyal business. Thank you for working with us here at Silver Star Motors!

Jan 04, 2023 -

bastidascoke responded

Thanks 👍

December 22, 2022

Great dealership and service. If it wasn't for my service advisor Cindy then I wouldn't be able to get anything timely done. No offense to others there but the one time I tried to More

by AzSTMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Silver Star Motors responded

Thank you for this feedback. We are glad to hear that you are so confident in Cindy to get the job done. With regard to the rest of your review, we apologize for the issues you have encountered working with us and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Erica Garcia - Service Manager - (718) 361-2332 x 6168

December 20, 2022

Very quick repairs and service. In and out. Carlos is great! Great documentation of all services rendered. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Silver Star Motors responded

Thank you for the great review! We appreciate the kind feedback about Carlos and hope to see you back again at Silver Star Motors. Safe travels!

December 20, 2022

Been buying cars at this dealership for 20 years now. I have no complaints always satisfied More

by Salchipapa72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Report | Print
Dec 20, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Silver Star Motors team over the years. Drive safely, and we hope to see you back!

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