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Silver Star Motors - Service Center

Long Island City, NY

4.6
259 Reviews

259 Reviews of Silver Star Motors - Service Center

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August 08, 2023

The waiting area of the Service Center is spacious, well ventilated and clean. My service advisor, Carlos Mejia, has worked with me for several years. He is always cheerful, polite, patient and explains More

by purlyknits59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Silver Star Motors responded

We're delighted to know that you had a positive experience with Carlos at our Service Center. It's great to see his efforts in providing clear and patient service are appreciated! Thanks for choosing Silver Star Motors, we look forward to assisting you again.

August 06, 2023

I have been using this dealer for over 50 years and have always been satisfied with their performance. Their staff is very capable and so is their service department More

by achutsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homero Susana
Aug 06, 2023 -

achutsky responded

I have been a customer of Silver Star for over 50 years and have always been satisfied with both the sales and service departments. I am particular pleased with Homero in your service department and Roy in your sales department

Aug 07, 2023 -

Silver Star Motors responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Homero, Roy, and the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

August 02, 2023

Faith is AMAZING! !! True professional! Well knowledge and extremely thoro!! If she is not available I’ll wait until she is. That GOOD! Thx Faith More

by One Way Global Limos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Silver Star Motors responded

We're so glad to know that Faith's professionalism and knowledge impressed you at Silver Star Motors! Your willingness to wait for her service is a true testament to her dedication. Thanks for the review!

July 28, 2023

Today was the best! Apostol very nice,nice,nice,nice,nice,nice,nice,nice,nice! More

by Rocio63$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Jul 28, 2023 -

Silver Star Motors responded

Rocio, thank you for the review! We appreciate your support and hope to see you back again at Silver Star Motors!

July 21, 2023

Ms. Rodriguez was very helpful in advising on service options. Service was efficient and excellent More

by LJen804396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz Rodriguez
Jul 24, 2023 -

Silver Star Motors responded

Thank you for choosing Silver Star Motors. We are glad to hear that Ms. Rodriguez provided excellent support!

July 16, 2023

As always Great Service Silver Star motors knows how to take care of their customers Thankyou More

by nycbutcher73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladyslav Osadchyi
Jul 17, 2023 -

Silver Star Motors responded

It makes our day to see when our customers are happy! Thank you for leaving Silver Star Motors a five-star review, and we'll see you next time. Safe travels!

Jul 18, 2023 -

nycbutcher73 responded

Thankyou Silver Star motors for the Great Service you Guys Provide always.

July 11, 2023

The absolute best entire staff professional! Knowledgeable from beginning to end which made it easy for me to get a new key fob. Thank you thank you! More

by Divahaido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hometown Susana and Parts Dept
Jul 11, 2023 -

Silver Star Motors responded

Divahaido, thank you so much for the kind words! We're delighted to hear that our staff provided you with excellent service and made your experience easy. Your satisfaction is our top priority at Silver Star Motors. Thank you for choosing us!

June 21, 2023

My service advisor was a pleasure to work with she understood my needs and accommodated me completely .My car was ready in a timely manner and cleaned to my satisfaction More

by jmanzi4520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beatriz
Jun 21, 2023 -

Silver Star Motors responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Silver Star Motors. Safe travels!

June 20, 2023

Thank you for taking care of my vehicle. Vladyslav went above and beyond in providing me with the best customer service possible. He listened and understood everything. My vehicle is back an More

by Victor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Great front desk employees at service center. Very helpful! Thank you all for such a great experience. , Vladyslav Osadchyi
Jun 21, 2023 -

Silver Star Motors responded

Thank you for the five stars, Victor! It's wonderful to hear that Vladyslav provided you with exceptional customer service and ensured your vehicle was back on the road in prime condition. We appreciate the recommendation and look forward to serving you again at Silver Star Motors!

June 13, 2023

It’s always a pleasure dealing with Cindy. Always professional and courteous. I have been dealing with Silver Star since 2011. Cindy is amazing. Love her. More

by imaqtipie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Silver Star Motors responded

Thank you for sharing your 5-star review of Silver Star Motors! We will let Cindy know you appreciated her help. We are grateful for your loyal business!

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