Silver Star Motors - Service Center

Cindy was a phenomenal service advisor. She explained everything that was getting done in great detail. She made me feel like i was getting the help I need and that I wasn’t getting robbed She explained everything that was getting done in great detail. She made me feel like i was getting the help I need and that I wasn’t getting robbed for my money. Overall 5 star service. More

Vlad took care of the business ant hand expeditiously and professionally. He explained everything in detail. and professionally. He explained everything in detail. More

Excellent service rep. But overpriced service. Labor charges are very high. Makes repairs extremely expensive. But overpriced service. Labor charges are very high. Makes repairs extremely expensive. More

Excellent work all the time Faith get me in and out communicate well with me communicate well with me More

They don’t know how to return telephone calls. Left several messages both to the dealership and service advisor Left several messages both to the dealership and service advisor More

I took my car to be serviced at Silver Star’s and had the most exceptional experience. They were communicating with me the whole time via text an email letting me know what was being performed on my vehicle most exceptional experience. They were communicating with me the whole time via text an email letting me know what was being performed on my vehicle and what recommendations they had along with a video recording of them working on my vehicle. They also sent the amount it would cost, and if I wanted to move forward to give consents, the upfront honesty was so appreciated, and would recommend anyone to use them for their servicing of the vehicle. More

I had terrible experience at this dealership. They broke the hinge on the back door of my van, delaying the repair by 1.5 weeks, and no loaner vehicle was provided nor any apology. They avoided They broke the hinge on the back door of my van, delaying the repair by 1.5 weeks, and no loaner vehicle was provided nor any apology. They avoided my calls when I had questions and complete lack of responsibility toward customers. More

Staff is friendly and MR. Firsy Molina was very professional and helpful 😊 He explained everything in detail Firsy Molina was very professional and helpful 😊 He explained everything in detail More

Very eficiente and reliable, Fast service. Representative was very educated and had knowledge of the vehicle. I recommend it Representative was very educated and had knowledge of the vehicle. I recommend it More

The service department is on point; they are very organized. The staff is very friendly and helpful. organized. The staff is very friendly and helpful. More