Silver Star Motors - Service Center

Christian and Gary are amazing and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsivene and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsiveness and professionalism are second to none. Gary you are a wonderful young man and this is the second that you have handed over to me and Mercedes Benz should promote you as soon as possible because you are a rising Star. More

Nightmare I had what was possibly the worst car-related experience of my life with Silver Star; the lies, lack of ethical standards, and fraud involved were jus I had what was possibly the worst car-related experience of my life with Silver Star; the lies, lack of ethical standards, and fraud involved were just stunning. My primary contact was with an associate named Rasul N, who never completed the work I originally requested, failed to respond to emails, and lied about contacting Mercedes insurance. I was assured that his manager would call me by a certain date; I never heard from him. Ultimately, my car was at the dealership ONE MONTH while no work was done! Rasul also sent me an email telling me that my car had been sold; fortunately, ny car is equipped with Hum by Verizon, which indicated that my car hadn't been moved in a month. My attempt to contact the franchise owner, Mr. Cohen, found him unresponsice as well. I cannot stress enough: avoid this dealership in general and this associate, Rasul, in particular. This was a truly brutal experience. More

Silverstar accomodations Giorgio at silver star makes my experience top notch. He is easily accessible and always arranges for me to get my service timely and with a loaner. Giorgio at silver star makes my experience top notch. He is easily accessible and always arranges for me to get my service timely and with a loaner. More

It definitely was a good experience Johnathan Lopez helped me with my service .. I’m always scared someone is going to tell me fix everything on the car .. but he was very honest and pro Johnathan Lopez helped me with my service .. I’m always scared someone is going to tell me fix everything on the car .. but he was very honest and professional through the whole process kept in contact with me through the whole process and since I had to leave the car there he also helped with getting a loaner ... I would definitely recommend him for service More

Service I brought my Sprinter to get an ignition problem corrected 4 times and they were unable to fix it, I finely had to bring my vehicle to another dealer, I brought my Sprinter to get an ignition problem corrected 4 times and they were unable to fix it, I finely had to bring my vehicle to another dealer, poor service, poor customer service. More

kind people to work with you Excellent service, very Professional people to work with you, kind and try to work with the needs of the customer I will be glade to recommend SILVER Excellent service, very Professional people to work with you, kind and try to work with the needs of the customer I will be glade to recommend SILVER STAR MOTORS More

Professional, thoughtful and kind I got my regular Mercedes service by him. I can see he took care of my car just like his. Everything is great and perfect. He answered my stupid quest I got my regular Mercedes service by him. I can see he took care of my car just like his. Everything is great and perfect. He answered my stupid questions very kindly and did it all I asked. Tens across the board! More

Excellent Service the appointment was on time. Giorgio handled me with great care and respect on a very professional level. Definitely worth coming back and I will high the appointment was on time. Giorgio handled me with great care and respect on a very professional level. Definitely worth coming back and I will highly recommend Giorgio. Great character and help More

Great Customer Service The service I received was A+ from Irmine Morancy, highly recommend this dealership they provide good deals and get you in and out fast. Thank you aga The service I received was A+ from Irmine Morancy, highly recommend this dealership they provide good deals and get you in and out fast. Thank you again. More