Silver Star Motors - Service Center

I had the most pleasant experience today at SilverStaR Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some mis Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some misunderstandings previous to today’s service. I would also like to commend the service attendant, Leon for his assistance. More

Cindy Casas is very kind and professional. She kept me updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely lo updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely love her. More

The great service I always get at Silver Star Mercedes continued with Cindy Casas my service rep. She had my file ready to go she answered any questiins I had including how long the servicing of the vehic continued with Cindy Casas my service rep. She had my file ready to go she answered any questiins I had including how long the servicing of the vehicle would take and was right on point More

Rasal provided 5 star service. He went the “ extra mile” of retrieving my car ; when the dealership was closing due to the protests that evening. Eric Bowles mile” of retrieving my car ; when the dealership was closing due to the protests that evening. Eric Bowles More

Rasel Nahar, was excellent! He was very professional at the same time friendly and courteous. Which I find refreshing. So far my interactions has been positive. Thank you Rasel! the same time friendly and courteous. Which I find refreshing. So far my interactions has been positive. Thank you Rasel! More

Cindy Casas Aristizaba in the Service Dept is the consummate professtional. Nothing during NY's Covid-19 pandemic has been easy, but my experience with Cindy was wonderful. consummate professtional. Nothing during NY's Covid-19 pandemic has been easy, but my experience with Cindy was wonderful. More

Ms Cindy Casas was professional cheerful and kind to all showed passion and dedication to the job made my wait seem short she is simply a joy showed passion and dedication to the job made my wait seem short she is simply a joy More

Excellent service, Cindy casas was very professional and understood everything that needed to be done to the vehicle and suggested a few more, which made a big difference. Thanks again! understood everything that needed to be done to the vehicle and suggested a few more, which made a big difference. Thanks again! More

I am a first tim MB Owner and did not know what I was getting myself into service wise. I just wanted the vehicle. Cindy Casas simplifed everything for me so that I now have a better understanding of how getting myself into service wise. I just wanted the vehicle. Cindy Casas simplifed everything for me so that I now have a better understanding of how to maintain this vehicle. Thank you so much Cindy, your the best. More

Honest feedback! I was not happy with the service I received when buying my car. If the management team would like to call me regarding this matter I’m more happy to give them feedback. As far as my se received when buying my car. If the management team would like to call me regarding this matter I’m more happy to give them feedback. As far as my service with Cindy, it’s was great! More