Silver Star Motors - Service Center

Rasel Nahar was our service person and he was great ! Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready More

Cindy Casas is my adviser at Silver Star Mercedes, I have found her to be capable , and competent. I give her 100% rating Mary E Smith found her to be capable , and competent. I give her 100% rating Mary E Smith More

Cindy Casas is our service rep..She very professional and goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made su goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made sure she would take care of everything.. More

Cindy was absolutely great. She literally kept me informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! More

This place has been nothing but Excellent; very professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the momen professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the moment you step out your Benz you are greeted with respect! Rasel is one of the best service advisors; he will keep you informed on the status of the vehicle as you wait! Thank you Rasel for ensuring that your customers are well taken care of. More

Excellent service provided by Cindy, smiley and willing to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. More

I had the most pleasant experience today at SilverStaR Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some mis Mercedes Benz. Cindy Casas was professional and efficient during all of our interactions at the service department. She was able to clear up some misunderstandings previous to today’s service. I would also like to commend the service attendant, Leon for his assistance. More

Cindy Casas is very kind and professional. She kept me updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely lo updated on the process of the repair of my vehicle . She always has a smile on her face. And is happy to assist you in any way possible Absolutely love her. More

The great service I always get at Silver Star Mercedes continued with Cindy Casas my service rep. She had my file ready to go she answered any questiins I had including how long the servicing of the vehic continued with Cindy Casas my service rep. She had my file ready to go she answered any questiins I had including how long the servicing of the vehicle would take and was right on point More

Rasal provided 5 star service. He went the “ extra mile” of retrieving my car ; when the dealership was closing due to the protests that evening. Eric Bowles mile” of retrieving my car ; when the dealership was closing due to the protests that evening. Eric Bowles More