Silver Star Motors - Service Center

I love my CLS! The folks over at Silver Star Motors service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. More

Great service visit This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in and understanding my goals for the service. She worked with me in a very collaborative manner when the service tech found an additional suggested repair. I had expected this and was not inclined to do the additional repair, but Cindy made it worth my while. More

Rasel worked with me on an engine light issue. He was patient kind and assuring and resolve the problems in a short period of time. I can tell you I was pleased with the results. And if I have another is patient kind and assuring and resolve the problems in a short period of time. I can tell you I was pleased with the results. And if I have another issue I will certainly trust his knowledge of my car. More

Rasel Nahar was our service person and he was great ! Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready Very professional and courteous He assisted with scheduling our loaner and let us know as soon as our car was ready More

Great work on my vehicle. A little pricey but you pay for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back. More

Cindy was absolutely great. She literally kept me informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! informed and was very detailed of every step being taken while being serviced! Definitely my go-to at SilverStar! More

Cindy Casas is my adviser at Silver Star Mercedes, I have found her to be capable , and competent. I give her 100% rating Mary E Smith found her to be capable , and competent. I give her 100% rating Mary E Smith More

Cindy Casas is our service rep..She very professional and goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made su goes out of her way to help as out..I want to thank her..My car had a flat and the car had to be towed to Silver Star..I was nervous..But she made sure she would take care of everything.. More

This place has been nothing but Excellent; very professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the momen professional and outstanding service. I travel from Staten Island to this Dealership not only for the service but the professionalism; from the moment you step out your Benz you are greeted with respect! Rasel is one of the best service advisors; he will keep you informed on the status of the vehicle as you wait! Thank you Rasel for ensuring that your customers are well taken care of. More

Excellent service provided by Cindy, smiley and willing to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. to help and also she would explain things to me, so I would understand. Thank you very much for the fast service. More