Silver Star Motors - Service Center

Cindy was awesome and went above and beyond her duty. She was diligent and patient, she was also very kind and a pleasure to work with. Now in regards to the Mechanic’s, I can’t speak too kindly about their was diligent and patient, she was also very kind and a pleasure to work with. Now in regards to the Mechanic’s, I can’t speak too kindly about their competence, my center console was not working when I took delivery of my vehicle after drop off, they fixed the issue promptly, but I feel as if that shouldn’t be an issue at all due to someone forgetting something. It also took over a week for my vehicle to actually have a diagnosis, I understand the mechanics were backed up but I felt that should have been relayed to me before I actually dropped off the vehicle. More

Cindy did a great job for my car. She is the best at Mercedes Benz Silver Star Motors at Long Island City, NY. I deal with Cindy for more than three years, she’s always doing a great job. Mercedes Benz Silver Star Motors at Long Island City, NY. I deal with Cindy for more than three years, she’s always doing a great job. More

Great experience, Excellent service, Cindy was my service advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response More

Very sweet employees but Cindy was the best. She would text periodic updates and was very accommodating to my needs for my car! Thank you! text periodic updates and was very accommodating to my needs for my car! Thank you! More

The most caring and reliable dealer Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everythi Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everything runs smoothly and efficiently, catering to my convenience. I would most definitely recommend Silver Star to anyone looking for luxury, affordability, and most importantly, the ease of maintenance. More

Very professional when advising about the repairs needed for the car. The repairs were done quickly and I was able to get the car the same day. for the car. The repairs were done quickly and I was able to get the car the same day. More

I love my CLS! The folks over at Silver Star Motors service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. service department do a great job taking care of it. Jason Mincica always does the right thing for me, I couldn't be happier. More

Rasel worked with me on an engine light issue. He was patient kind and assuring and resolve the problems in a short period of time. I can tell you I was pleased with the results. And if I have another is patient kind and assuring and resolve the problems in a short period of time. I can tell you I was pleased with the results. And if I have another issue I will certainly trust his knowledge of my car. More

Great service visit This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in This was my first service call at this dealership after purchasing the vehicle. Cindy was very friendly, courteous, and efficient in taking my car in and understanding my goals for the service. She worked with me in a very collaborative manner when the service tech found an additional suggested repair. I had expected this and was not inclined to do the additional repair, but Cindy made it worth my while. More

Great work on my vehicle. A little pricey but you pay for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back for quality. My representative, Rasel Nahar, was great at keeping me informed and communicating. Front desk was also extremely pleasant. I'll be back. More