Silver Star Motors - Service Center

Fantastic customer care. Super polite and professional, answering all my questions and taking care of all my requests. Next time my car needs some service, I will ask for the same Service Advisor. answering all my questions and taking care of all my requests. Next time my car needs some service, I will ask for the same Service Advisor. More

Excellent service. Carlos helped me through the entire process. He made my service experience as smooth as possible. I will be bringing my vehicle back to again. process. He made my service experience as smooth as possible. I will be bringing my vehicle back to again. More

Jeannette is excellent she took care of me as if she known me for years. I normally deal with Jim but he wasnt in and i am 💯 statisfied known me for years. I normally deal with Jim but he wasnt in and i am 💯 statisfied More

I brought my car in for service for the first time to Silver Star Morors. Cindy Casas help me through the process, was knowledgeable and courteous and a professional. If you need to get your Mercedes Be Silver Star Morors. Cindy Casas help me through the process, was knowledgeable and courteous and a professional. If you need to get your Mercedes Benz serviced ask for Cindy......Thanks again More

Cindy was awesome and went above and beyond her duty. She was diligent and patient, she was also very kind and a pleasure to work with. Now in regards to the Mechanic’s, I can’t speak too kindly about their was diligent and patient, she was also very kind and a pleasure to work with. Now in regards to the Mechanic’s, I can’t speak too kindly about their competence, my center console was not working when I took delivery of my vehicle after drop off, they fixed the issue promptly, but I feel as if that shouldn’t be an issue at all due to someone forgetting something. It also took over a week for my vehicle to actually have a diagnosis, I understand the mechanics were backed up but I felt that should have been relayed to me before I actually dropped off the vehicle. More

Cindy did a great job for my car. She is the best at Mercedes Benz Silver Star Motors at Long Island City, NY. I deal with Cindy for more than three years, she’s always doing a great job. Mercedes Benz Silver Star Motors at Long Island City, NY. I deal with Cindy for more than three years, she’s always doing a great job. More

Great experience, Excellent service, Cindy was my service advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response advisor. She was very helpful, friendly and professional. She listened to your concerned about your car. Quick response More

Very sweet employees but Cindy was the best. She would text periodic updates and was very accommodating to my needs for my car! Thank you! text periodic updates and was very accommodating to my needs for my car! Thank you! More

The most caring and reliable dealer Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everythi Silver Star takes great care of my GLS 550 every time I take it in, with no hassle or headache. My service advisor, Cindy Casas, ensures that everything runs smoothly and efficiently, catering to my convenience. I would most definitely recommend Silver Star to anyone looking for luxury, affordability, and most importantly, the ease of maintenance. More

Very professional when advising about the repairs needed for the car. The repairs were done quickly and I was able to get the car the same day. for the car. The repairs were done quickly and I was able to get the car the same day. More