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Silver Star Motors - Service Center

Long Island City, NY

4.6
261 Reviews

261 Reviews of Silver Star Motors - Service Center

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August 06, 2020

Excellent Service! Thank you Matt and Carol for making service so smooth and easy for me! From start to finish, setting up the appointment, getting my car there, and get More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fattah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Morin
August 04, 2020

I have know Carol for over 4 years and she is always knowledgeable and helpful. I really appreciate her time and effort. She is great. More

by R. Reddy
Recommend Dealer
Yes
Employees Worked With
Carol Morin
August 03, 2020

Cindy Casas was so helpful and wonderful!! Through these times she was there to answer my questions and help me get my car as soon as possible!! More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Jeannette Lawton is the best service advisor. She is amazing! Such a pleasure. Every time I come her assistance is impeccable. She is the best! More

by Tania Martin
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
July 31, 2020

car came back great condition everything fixed tires and windshield are good.carlos is responsible and efficient. very helpful. thanks to him and silverstar Mercedes More

by jesseyochen
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladyslav Osadchyi
July 31, 2020

On my recent visit to Silver Star Mercedes my service advisor was Carlos M. He was very professional and answered all of my questions. Excellent service!! More

by Jamiel S
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Rasel, was very patient , with a third party warranty company ... that was hard to work with.. he took care of everything that needed to b taken care of... I look forward to working with him in the futur More

by huesca23
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
July 30, 2020

I would loved to have given more stars however, I did not appreciate having to walk home in 97° weather and canceling all of my appointments for the day because I was not informed in advanced that do to covi More

by Caliban1964
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Morin
July 29, 2020

Rasel was responsive and kept Me up to date of the Rasel was responsive and kept Me up to date of the progress with the work done to my car. He also tried to procure a loaner for us while my car was More

by franklin.j.yap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
July 29, 2020

Excellent service Jeannette is great Would recommend all Excellent service Jeannette is great Would recommend all my family and friends to Silver star motors any day. The service is amazing. Coming back fo More

by tinamavrelis
Recommend Dealer
Yes
Employees Worked With
Jason Minica , Jeannette Lawton
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