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Silver Star Motors - Service Center

Long Island City, NY

4.6
259 Reviews

259 Reviews of Silver Star Motors - Service Center

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September 15, 2020

well im new to silver star 1st mercedes leased the glb 250 from cliff great sales guy very helpful had a issue took it in had to wait a while but Carol she does it all great energy wow just really made th More

by Carolina1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 09, 2020

My service advisor Carol made my first service appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff More

by dmillette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 04, 2020

Carol always goes beyond the expected in order to satisfy her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 04, 2020

My advisor was Carlos and his service was excellent. The overall service from when I got there to when I left was really exceptional. Really great More

by bramsaran2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

business rep is very customer friendly. Very attentive to needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. More

by Ness
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 02, 2020

Truly an exceptional service experience. Had the pleasure to have Cindy Casas as my service advisor, she was friendly and answered all my questions making process very smooth. More

by hav01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Every time I see Jeannette she makes sure all my service needs are met. It’s always a pleasure working with her and the team at silver star More

by shaikhfaraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
September 02, 2020

Jeannette is amazing she’s really helpful and met all my service needs Iam looking forward to my next service visit at Silver star Motors. If you ever need help ask for her More

by kokinnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
September 01, 2020

Jeannette was great. Gave me a good discount was very informative and patient with all my questions. Worked quick and efficient. Really glad that I got to meet her today. More

by Xiara731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
September 01, 2020

Jeannette is the best I have been with her for the last 2 years and wouldn’t trade her for the world Thank you Silver star and thank you Jeannette More

by agarciany1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
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