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Silver Star Motors - Service Center

Long Island City, NY

4.6
259 Reviews

259 Reviews of Silver Star Motors - Service Center

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September 30, 2020

Carol takes care of you, you feel like she’s on top of your service. Friendly environment and easy to access. Just go there and ask for her. More

by Willy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton, Carol Morin
September 29, 2020

Cindy Casas was very very helpful Understood my problem. Cindy Casas was very very helpful Understood my problem. Time was an issue for me. Cut 4 hours down to 2 hours wait time. Thanks More

by ralphsealey
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

My service experience here was fantastic. In particular my service contact and handler Rasel. Extremely friendly, fair, has a love for cars motorcycles, something that i feel adds a lot to how the person c More

by C300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
September 25, 2020

Carol was professional and friendly. She talked me through the whole process of my first annual service check. She answered my questions and I get I had all the info I needed. The car was done within More

by antnyp73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 25, 2020

Brought my car in for service. Cindy Casas was very friendly and attentive made sure everything was well with my service. Excellent customer service. THANK YOU! More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Carol Morin, Senior Customer Service Advisor is outstanding. She always kept me informed along the way while my car was being serviced. I was always updated and know exactly what was expected. G More

by delgado104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 20, 2020

Carol is a great, very professional service advisor. Best experience I ever had at Mercedes. Fast, very friendly, was able to answer all my questions. Highly recommended More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 18, 2020

Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. More

by Peter543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 17, 2020

Great service. Took care of my service request in a timely and professional manner. Also, followed to make sure I had a good experience. I will be back. More

by dpgiannakakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

All my maintenance visits for the past 6 years have been exceptional. The last two the best with Cindy Casas of Silverstar motors in NewYork More

by Gyee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McGrory
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