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Silver Star Motors - Service Center

Long Island City, NY

4.6
260 Reviews

260 Reviews of Silver Star Motors - Service Center

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October 22, 2020

Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in More

by docfarid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on More

by Kevinshakil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Carol was great! Supervised the service on my car . Thank you for the great experience and keep on doing great. Best regards and good luck More

by JSosa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

Professional Sweet Funny The best of the best I would Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the bes More

by KWeir327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 19, 2020

I've been a Mercedes costumer for over 10 years, I unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an ap More

by michael z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 16, 2020

Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap More

by Hermi C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Carol Morin, Customer Service Advisor is The BEST!! Carol was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my More

by Rocket4ya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 07, 2020

Carol she is very help full and she know her work very well I m happy Very good customer service from carol thank you so More

by Abduls114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol , Carol Morin
October 05, 2020

Cindy fron service was extremely accessible and helpful and most important honest. I will definitely recommend this service department. Btw the valets were great also. More

by Nickevery456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

The absolute best dealership hands down! I’ve been to quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your ca More

by msteffen1801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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