Silver Star Motors - Service Center
Long Island City, NY
258 Reviews of Silver Star Motors - Service Center
I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More
Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. beyond for her customers. I always feel like I received great service when I deal with Jeannette. More
Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care about business only actually heard my story dealing with the pandemic and was thoughtful with an amazing deal. Def sticking with this place!!! Al from the finance department also was thoughtful and gave the clearance on the amazing deal and also taught me about insurance! More
Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvement as needed. More
Great and friendly service from Carol even early in the morning. Got the car turned in for inspections and service, back in half the estimated time. morning. Got the car turned in for inspections and service, back in half the estimated time. More
I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. me. Carlos was very nice and professional. Thank you for your excellent customer service. More
I came for my appointment to replace the sun roof on my car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her serv car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her service! Thank you Carol. More
Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More
Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate intervals! More