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Silver Star Motors - Service Center

Long Island City, NY

4.6
258 Reviews

258 Reviews of Silver Star Motors - Service Center

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October 31, 2020

I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More

by jeff.alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 30, 2020

Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
October 30, 2020

Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou More

by Hakim228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Morin, Dawn Morris
October 30, 2020

Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Great and friendly service from Carol even early in the morning. Got the car turned in for inspections and service, back in half the estimated time. More

by MZ
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 28, 2020

I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. More

by Fatema.bagam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

I came for my appointment to replace the sun roof on my car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her serv More

by nicky1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 23, 2020

Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More

by Imran Chowdhury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 22, 2020

Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in More

by docfarid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

Carol was great! Supervised the service on my car . Thank you for the great experience and keep on doing great. Best regards and good luck More

by JSosa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Morin
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