Silver Star Motors

Silver Star Motors responded

Hi juliaferrell, We're thrilled to hear that you had a positive experience with us! It's fantastic that you found our team to be friendly and helpful, and we're delighted that you love your new ride. Clear explanations and excellent customer service are what we aim for, and we're glad that reflected in your experience. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you. Best regards, Silver Star Motors

Silver Star Motors responded

Hi jessburger, We're sorry to hear about your car being totaled but glad we could help you find a new one. It's fantastic to hear that Oganes provided clear and thorough answers to all your questions, making your experience with us great and easy. Thank you for choosing us! If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help. Best regards, Silver Star Motors

Silver Star Motors responded

Hey there, Thanks a bunch for sharing your experience! We're thrilled to hear you found our environment chill and our approach free from high-pressure sales tactics. It's awesome to know you appreciated the solo test drives and felt we offer great cars at fantastic prices. We're always striving to go the extra mile for our customers, so we're glad we could snag you a lower interest rate even after finalizing the deal. Your recommendation means the world to us! If you ever need anything else or want to check out more of our offerings, don't hesitate to swing by. We're here to help! Take care, Silver Star Motors

Silver Star Motors responded

Hello Sara, Thank you for sharing your positive experience with us! We're delighted to hear that your car buying journey with Silver Star Motors was a success and a refreshing change from your previous experience. It's fantastic to know that we had the exact SUV you were looking for, with a newer year, higher trim package, and lower miles at a better price compared to your previous consideration. We're thrilled that Oganes was responsive to all your questions, and Eric provided you with a no-pressure, stress-free car buying experience. We take pride in offering competitive wholesale prices and extending those savings to our customers. It's great to hear that the pricing transparency, along with out-the-door pricing and no hidden fees, contributed to a smooth and informed purchasing process for you. We're pleased that Eric's professionalism, efficiency, and the overall condition of the SUV met your expectations. Your recommendation means a lot to us, and we appreciate your kind words about Oganes, Eric, and the entire team at Silver Star Motors. If you ever have further questions or need assistance in the future, please feel free to reach out. Congratulations on your new car, and thank you for choosing Silver Star Motors! Best regards, Silver Star Motors.

Silver Star Motors responded

Hello, Thank you so much for sharing your positive experience with us! We're thrilled to hear that we had the SUV you were looking for, and that our team was able to assist you with all your questions. It's great to know that the test drive was hassle-free, and we could make the process smooth for you, including the sale of your truck. We truly appreciate your kind words about our professionalism. We're thrilled to have you as part of our automotive family. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to the possibility of serving you again. Thanks again! Best regards, Silver Star Motors

Silver Star Motors responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we could assist you efficiently and get you in and out with your new vehicle in under two hours. Our team is dedicated to providing a seamless and quick process for our customers. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your business and hope you enjoy your new vehicle!

Silver Star Motors responded

Hello RyanM, We sincerely apologize for any frustration and inconvenience you experienced during your recent visit. It's disheartening to hear about your concerns regarding the history of the cars you were considering. We genuinely strive to be transparent in all our dealings, and we regret if this information was not adequately communicated to you. Your feedback is crucial to us, and we take it seriously. We will investigate this matter internally to understand what led to the oversight and ensure that such lapses are addressed promptly. We understand the importance of trust when purchasing a vehicle, and we apologize for any uncertainty this situation may have caused. If there's anything we can do to rectify this situation or provide additional information, please reach out to us directly. We appreciate your understanding and the opportunity to improve our processes. Best regards, Silver Star Motors