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Silver Star Motors
Tallmadge, OH
198 Reviews
Silver Star Motors has immovably planted its underlying foundations in the Tallmadge area. We are dedicated in providing our customers with high quality vehicles at wholesale prices with flexible financing opportunities. We focus and concentrate our purchasing power on a "Quality before Quantity" life motto, while offering an unparalleled purchasing experience.
Whether you’re buying your dream car or just simply upgrading your current one, Silver Star Motors is the right dealership for you. With over 64 combined years in the auto industry, we understand how to make your next car purchasing experience to be easy, stress free, enjoyable and fun.
Silver Star Service Center which is also a franchised NAPA AutoCare Center has one of the highest mechanic quality control protocols in the country. So you can rest assured, because all of our vehicle go through 125 - point inspection to make sure it meets Silver Star Certified standards.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 198 reviews
September 17, 2018
Easy and straightforward Excellent to deal with and overall a very good experience. For a used car it was very clean and as described with no issues. Excellent company to dea Excellent to deal with and overall a very good experience. For a used car it was very clean and as described with no issues. Excellent company to deal with. No hidden fees or surprises. More
by DaveH
September 15, 2018
Beware I inquired on a 2015 Passat that I had previously owned, but had sold back to VW during the buyback due to the emissions cheat. I had loved this car a I inquired on a 2015 Passat that I had previously owned, but had sold back to VW during the buyback due to the emissions cheat. I had loved this car and was very excited when we found it for sale again, but I’m in MN and the car made its way to Silver Star Motors in Ohio. We had called and they confirmed the car was still available. They took all of my husbands information to get approval for a loan, since we were 12 hours away one way, we wanted to have approval and the loan/paperwork confirmed before flying out to get the car. They ran my husbands credit, called us back to advise us we were approved. Even gave us the cost of what our monthly payment would be and the details of the loan (length, gap coverage etc). He said he would email us a PDF file to sign and we heard nothing more. I texted and asked if they emailed the paperwork yet. He called me and said that there were other people there looking at the car. He claims they were there AFTER he ran our application but still gave us loan info and terms but wouldn’t send the paperwork to finalize it because these other people were there. When he called to advise us we were approved, he mentioned a $300 deposit to “hold” the car. But didn’t ask to take payment for me, so that I could secure the car because there were other people there. When I questioned if he would have sold the car even if he had my deposit, he said yes, because the other people were there in person. He continued to argue with me and couldn’t understand why I was upset. You ran our credit, caused a hard pull, gave us loan terms and all we would need to have done is signed the emailed document. This is horrible business and service. So glad I didn’t buy a plane ticket and then get screwed over when I got there. Beware! Very sad I am missing the opportunity to get my car back The dealership continues to use the phrase that the car was available to the public until a deposit was made. I don’t understand how approval for this car wasn’t enough for it to have been secured and why a deposit still had to be given in order to hold it even though we were approved. We were approved BEFORE these people came, but the salesmen refused to send us the papers to sign since there were people there in person. Good luck if you ever do business with this company from out of state. i just don’t get it More
by Sarah
Employees Worked With
September 11, 2018
Professional, friendly, fast, smooth experience Great car buying experience. Oganes was extremely helpful from the start, and made it a smooth process. It was profressional and friendly, and I’d rec Great car buying experience. Oganes was extremely helpful from the start, and made it a smooth process. It was profressional and friendly, and I’d recommend this dealer to anyone. More
by Brisells21
Employees Worked With
August 12, 2018
Very helpful Today we were able to finance a car for much less than we thought possible. We ended up having issues with our insurance along the way, and they staye Today we were able to finance a car for much less than we thought possible. We ended up having issues with our insurance along the way, and they stayed open late so we could get everything figured out. Seriously great customer service and extremely patient. Very grateful to have come across them! More
by Liz Sobek
Employees Worked With
August 07, 2018
Looking for a car? Go here! This is the best dealership I have been to. The owner actually knows about the car and is amicable. He really works with you to make sure you get the This is the best dealership I have been to. The owner actually knows about the car and is amicable. He really works with you to make sure you get the best financing plan. If you are looking for a vehicle, you should check them out! More
by Mustlovecats1990
Employees Worked With
August 01, 2018
Smooth buying experience. They had the best price on a specific car I wanted so I decided to make the 2 hour drive to take a look at it. Emailed lots of questions before I mad They had the best price on a specific car I wanted so I decided to make the 2 hour drive to take a look at it. Emailed lots of questions before I made the drive and received very good and fast answers. Definitely prefer the smaller dealership experience. Oganes was very helpful and was not pushy at all. I will definitely check them out next time I am in the market for a car. It was well worth the drive. More
by JustinW79
Employees Worked With
July 20, 2018
Great experience This was my first time getting a car on my own. I was looking around at a lot of places nd silver star had good prices for the type of car I was looki This was my first time getting a car on my own. I was looking around at a lot of places nd silver star had good prices for the type of car I was looking at. They give you straight up answers and dont beat around the bush. They offer great warranty coverage for your purchased new/used car. More
by thatguywiththeTDI
July 19, 2018
Worth the drive! We had an excellent experience with this dealership. TPrior to our arrival, our email queery’s were quickly responded to. After a 2 hour drive to the We had an excellent experience with this dealership. TPrior to our arrival, our email queery’s were quickly responded to. After a 2 hour drive to the dealership, we weren’t sure what to expect. We were politely greeted on arrival, able to test drive the vehicle of our choice right way, and the used vehicle we drove was very clean. The inventory is impressive for the size of the location and we worked with Oganes from start to finish. The whole transaction was smooth and comfortable. We were never pressured and the information we received matched what we found in our own research. I would shop here for another vehicle! More
by Serene
Employees Worked With
July 19, 2018
Excellent customer service! Great experience. Oganes worked with us. He was personable and respectful. We never felt pressured. We will definitely tell everyone about our experi Great experience. Oganes worked with us. He was personable and respectful. We never felt pressured. We will definitely tell everyone about our experience and will look to Silver Star for any future needs! More
by Mpav02
Employees Worked With
July 19, 2018
Extremely satisfied The car i purchased is very reliable and looks good ! The staff was kind, helpful, and willing to work with you! Will be buying all of my cars from th The car i purchased is very reliable and looks good ! The staff was kind, helpful, and willing to work with you! Will be buying all of my cars from them in the future!!! More
by Cac330
Employees Worked With
