Silver Star Motorcars

We got our car back and there was greese all over it. Also, our back seat was not latched down. The clips were missing that were supposed to lock it into place. They did not even bring this up to us. O Also, our back seat was not latched down. The clips were missing that were supposed to lock it into place. They did not even bring this up to us. Our overall experience felt dishonest. Please beware. More

What a great experience. Usually buying and trading in a car is a monumental task for the customer. From the first phone call to the time I drove off in my low milage 2001 XJ8 Jag, I was treated with respe car is a monumental task for the customer. From the first phone call to the time I drove off in my low milage 2001 XJ8 Jag, I was treated with respect and all of the employees wanted to make me happy. It always helps to have a CarFax to look at as well and they give that for all cars for free. Yes Customer Service, Quality of Work, Friendliness, Whole Experience and the Price being right was all great but what they did beyond all of this is why I am writing this review. Once you buy a used car without a warranty, you are taking a car as is and there is no obligation on the dealer to fix anything after that point. I drove home with the Jag and it had a water leaking problem. I called them and they said bring it back in and we will find the problem. They gave me a rental car for free for several days and finally found and fixed the problem for free without any obligation. Not only did they fix the problem they had the means and the service department to fix the problem. These people are wonderful and they deserve anyone's business. Mitch in Rockwall, TX. More

I recently purchased a Mercedes from this dealership. I was worried by the comments on this site, but risked it anyway... and I am surely glad I did. They allowed me to drive the car to my mechanic. When I was worried by the comments on this site, but risked it anyway... and I am surely glad I did. They allowed me to drive the car to my mechanic. When I asked my mechanic how the engine looked, his response was "excellent." The rear bumper had been replaced a couple of years ago, and Kevin was totally upfront about that (before he even pulled up the Carfax report). They were even somewhat open to negotiate (which is rare these days with all the internet retailers out there. I have to admit though -- the amount they came down wasn't quite as much as I was hoping [but who can complain -- I still got a pretty good deal]). Additionally, they offered me one free oil change, 30 day warranty on the car, 6 months of free roadside assistance, and they detailed my car before I went back to pick it up at the end of the day! Though the gas tank certainly could have used a fill up, I can't blame the dealership for trying to cut costs (considering gas prices these days). I definitely plan on using Silver Star next time a I or my family members are looking to buy a car. More

Overall experience was good. Enjoyed working with Kevin and George. We purchased three autos from them and were satisfied with the treatment and service which we received from them. I would consider shop and George. We purchased three autos from them and were satisfied with the treatment and service which we received from them. I would consider shopping there again. We have since purchased new cars elsewhere. More

Car quality was ok. Did not give me good info on history of car and delivered it to me dirty and without gas. of car and delivered it to me dirty and without gas. More

I have thoroughly enjoyed working with these gentlemen. I had been taking my BMW to this dealership/service company for about two years. I was very happy with how I was treated and given much appreciated I had been taking my BMW to this dealership/service company for about two years. I was very happy with how I was treated and given much appreciated information about the service required on my vehicle. I was having a lot of problems with my car the fisrt time I visited. They were very straight-forward about what really needed to be fixed and what could wait. The only reason why I hadn't continued going there was because I purchased a new vehicle. More