
Silver Auto Sales
Frankfort, IL
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Sold them a car Nice people to do business with. Respectful. Not your typical hard sales tactics. I would recommend them. I sold them a vehicle after checking out a f Nice people to do business with. Respectful. Not your typical hard sales tactics. I would recommend them. I sold them a vehicle after checking out a few on their lot. More
Beautiful Lucerne I drove in from Wisconsin on the most beautiful Lucerne! Although, I did think that all cars look good on the internet this one really caught my eye. I drove in from Wisconsin on the most beautiful Lucerne! Although, I did think that all cars look good on the internet this one really caught my eye. Sits me perfectly and drives great. More
Thank you MK, I agree seems shady! I only had a phone call but I called to find out as much information because it was a long drive for me. Mike was very defensive when i asked about an I only had a phone call but I called to find out as much information because it was a long drive for me. Mike was very defensive when i asked about any scratches, dents or rust. He was rude and acted like of course a 2004 car would have some scratches but could not tell me specifically if it did just kept saying I should come in and look at it. He was not friendly and did not want to answer questions with detail. After reading MK review I will not be visiting! More
Do not do business with them! Do not trust them! They cover up and lie about how damaged their cars are! I found a Hyundai Genesis Coupe at Silver auto that was reasonably priced so I called them They cover up and lie about how damaged their cars are! I found a Hyundai Genesis Coupe at Silver auto that was reasonably priced so I called them up to confirm that it is available and to ask if it has any problems. Mike said that the car was in good condition "as far as he knew." I told him that I had to drive 2h to their dealership so I wanted all facts up front but he said that the car was fine. When I arrived, the coupe looked fine from outside, besides minor dings, which can be expected. I asked Mike to see the inspection report that Silver Auto performed when they got the car but he said that he could not give that to me but that report exists. This got me suspicious. Before he let me take the car to a mechanic he made me sign paperwork that said I could not negotiate price based on mechanic's assessment. Do dealerships do that? Here I asked him again if he knew of anything wrong with the car and he said it was just fine. As I kept asking more questions Mike kept getting more defensive. I took the car to the Hyundai dealership to get it inspected and when they lifted the car we found out that it was in a severe crash. The car had cracked brackets, dripping engine fluids, bent bars, missing engine covers, bent wheels, etc. The car was fixed to hide the damage from the outside but it was fixed not up to spec. It would cost $5,000+ to get it fixed correctly based on visual damage but the mechanic said that it may cost well over $10,000 if they discover in further inspection. Mike from Silver Auto PURPOSELY HID SERIOUS DAMAGE from me. He tried to sell me a broken car for $18,500 but in the end he wasted my 6 h and $60 for a car inspection. When I confronted him he told me that he was not aware of the damage. How? He confessed that they replaced and repainted the bumper so they did see under the car. The car is leaking, there is a puddle where it is parked. The issues with the car became obvious to me because I'm a mechanical engineer but I'm afraid that poor families without a technical understanding of cars may not easily detect problems and spend money on something that will break down quickly. Please don't let them stay in business so they could take advantage of others! There are 2 ways to describe Silver Auto, and especially Mike. Either they are croocks who try to sell you broken cars by making them look clean or, if you trust Mike, then they are incompetent and don't know how badly their cars are broken? Which of the two would you prefer your dealership to be? I can provide a record of my conversation with Mike and a copy of the car inspection record if asked. More
Steve was really up front on the policy of sales as soon as I was there. It was exactly what I wanted to hear and when I requested to view the entire inventory myself he knew what I meant. I couldn't make u as I was there. It was exactly what I wanted to hear and when I requested to view the entire inventory myself he knew what I meant. I couldn't make up my mind with the big variety of cars and trucks. When I stepped into the sales room Steve was right there to help me in picking the auto in the price range I wanted and gave me an honestly great deal for my trade in. I am 57 years old and never met more a friendly sales staff. More
I definitely recommend Silver Auto Sales. My wife and I bought a Nissan Altima 3.5 SL from Mike Carroll and he did a great job in preparing the car for us, explaining everything about the car, and getting bought a Nissan Altima 3.5 SL from Mike Carroll and he did a great job in preparing the car for us, explaining everything about the car, and getting the necessary service items completed when we bought the car. Aron Houten (finance) was very nice and professional as well. The car was well taken care of and waxed/polished to a shine when we looked at it. They allowed us to take the car for awhile to have it inspected too. I would recommend this dealer because they are very professional and are not "pushy" like OEM dealers. GREAT VALUE!! Kendall & Emily More
We had a great experience with Silver Auto Sales. Steve was very helpful and very no nonsense. Staff is extremely friendly and easy going. We got a very nice car at a very good price. I would recommend was very helpful and very no nonsense. Staff is extremely friendly and easy going. We got a very nice car at a very good price. I would recommend to everyone and plan on going back for my next purchase. More