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Silveira GMC - Service Center

Healdsburg, CA

4.6
51 Reviews
Call Service Center (877) 891-4352

51 Reviews of Silveira GMC - Service Center

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May 28, 2025

Marc is a professional service writer with many years of experience. Marc has an excellent demeanor for the work he performs as a customer service agent for your dealership. Have a great day! More

by john.felice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025

Great customer service, follow through, and quick. I also recommend their warranty they offer when purchasing a vehicle which saved me a lot of money. Highly recommend! More

by lanajpaulsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Silveira GMC responded

Lana, Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that our warranty helped save you money—that's exactly what we aim for. Providing excellent customer service and a smooth, efficient process is always our priority. We truly appreciate your support and look forward to serving you again in the future!

May 26, 2025

Just noticed my right front wheel is missing two lug nuts after Silveiras rotated my tires on May 5th. This isn't the first time I've experienced missing lug nuts including one missing wheel lock over the la More

by sgarcia95401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Silveira GMC responded

Thank you for bringing this to our attention. We’re very sorry to hear about the missing lug nuts and understand how concerning this must be. Your safety and satisfaction are our top priorities, and we take situations like this very seriously. We’d appreciate the opportunity to look into this further and make things right. Please reach out to our service department at your earliest convenience so we can inspect the issue and resolve it promptly.

May 03, 2025

Mark has been taking care of us for years. We are very happy with his knowledge and always takes the time to explain everything. He is very friendly and nice to his customers. He is just a More

by jrc1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Silveira GMC responded

Thank you so much for taking the time to leave such a thoughtful review on Marc! We’re thrilled to hear that Marc has been able to provide you with excellent service over the years. His knowledge and dedication to helping customers are qualities we truly value, and it’s great to know you do too. We’ll be sure to pass along your kind words to him. We look forward to continuing to serve you!

April 30, 2025

The people are very friendly Bill G was great first time we built and ordered a vehicle it was very nice More

by rwi51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Silveira GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Bill and that your first vehicle order went smoothly. Our team is always here to make the process as easy and enjoyable as possible. We hope you enjoy your new vehicle and look forward to assisting you again in the future!

April 29, 2025

The service was very reliable. The time and cost were spot on. I am confident with their knowledge and ability to professionally maintain my vehicle. Notified me as soon as repair More

by pjhlrh.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Silveira GMC responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service team. Providing reliable service is our top priority, and we’re glad we were able to meet your expectations. Your confidence in our knowledge and professionalism means a lot to us, and we look forward to continuing to maintain your vehicle with the same level of care and dedication. Thank you for choosing us!

April 07, 2025

Your crew did a great job. They’re very knowledgeable about their their job and it was finished. Finished in a good time. More

by Mark ferronato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Silveira GMC responded

Mark, Thank you for the amazing review and for giving our service team an awesome shout out. We love seeing these kind of things. See you in next time!

March 29, 2025

Very consistent and always take great care. It is nice to know my truck is in good hands. More

by gmc.trucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Silveira GMC responded

Thank you for your kind words! We're thrilled to hear that you feel confident in the care we provide for your truck. Our team is dedicated to delivering consistent, high-quality service, and we truly appreciate your trust. We're looking forward to continuing to serve you and your vehicle for many more visits!

March 09, 2025

Customer focused, proactive, knowledgeable, professional. We’ve been customers since 1977 for both sales and service. This service was to replace a camera module and battery. Both done perfectly. More

by badstubner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Silveira GMC responded

Thank you for your continued trust and loyalty since 1977! We truly appreciate your kind words about our team. It’s always our goal to provide proactive care to keep you on the road. We look forward to serving you again in the future!

March 06, 2025

The entire crew from the receptionist/cashier to the service writers and technicians are all, professional, knowledgable and courteous. We enjoy bring our vehicles to Silveira. More

by RON@PAVELKAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Wiltermood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Silveira GMC responded

Thank you for your kind words and for trusting Silveira with your vehicles! We’re thrilled to hear that our team provided you with a professional and courteous experience. Customer satisfaction is our top priority, and it’s great to know that you enjoy bringing your vehicles to us. We truly appreciate your support and look forward to serving you again in the future!

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