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Silsbee Toyota - Service Center

Silsbee, TX

4.7
462 Reviews

462 Reviews of Silsbee Toyota - Service Center

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March 20, 2024

The only problem that I had was with the appointment time. I was scheduled for 9:00 am but they did not get started until after 10:00 am and did not get informed as to why it was taking so long for them More

by MJDEDAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 20, 2024

Silsbee Toyota has always been awesome. The service staff has always been great and friendly. More

by MARKWEHMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
March 15, 2024

The best experience by far at any dealer I’ve ever dealt with! Very nice people, caring and friendly! More

by lorna834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
March 13, 2024

The young man that waited on me, that day madeyour service department # one for me. More

by nanab4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
March 05, 2024

Silsbee Toyotas experience great! The scheduling process was a quick phone call, vehicle service was completed in a timely manner. Mr Garsee kept me updated with the progress along More

by lkcurtis5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
March 05, 2024

Service Dept. Is always fast and friendly. Clean environment and courteous staff. Keeps me updated on work being done. More

by Stephtress1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
March 04, 2024

Was able to get in and out in no time at all, always feel taken care of when I’m here! More

by CLARK6006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Excellent customer service. Let's you know what is going on every step of the way on your vehicle. More

by breaux1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
February 20, 2024

Mason is the greatest. He is very professional and takes care of getting my care serviced and keeps me informed. More

by MRMCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
February 20, 2024

The only problem was grease on driver armrest and fuse cover was in the floor More

by 30JHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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