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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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October 15, 2023

Everyone, including Amanda, were very courteous and professional. The wait time was miniminal...I especially enjoyed the donuts! More

by JNETBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

All of my interactions with the staff of Silsbee Toyota have been positive and pleasant. More

by hrhmkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 10, 2023

Everything went well. Job was performed in a timely manner, and everyone was courteous during my visit. More

by chly000579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
October 08, 2023

i came in to get a problem fix on my car was told it was fix I pay you 135.00 it wasnt still cant out gas in car so no not happy More

by RUSSELLBYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
September 28, 2023

The waiting area was clean and there was good communication through out the service process. More

by RONFALB
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

In and out fast. Clean restrooms, nice lobby. Coffee and donutz available blah, blah, blah. More

by tx.patriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 19, 2023

I had an appointment and didn't have to wait when I arrived. Service was done in a timely manner. More

by melani_maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 16, 2023

I confirmed and scheduled a tint and oil change with the scheduler 10 days in advance. Got the oil change but Mr. Redd, neglected to get the tint set up. We drove over an hour for an oil change. It was Not More

by donandlace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Redd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
September 14, 2023

Everyone in the service department were very friendly and made you feel welcomed. They were very informative. More

by SANDYHENRY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
August 30, 2023

Everyone, especially Mason, are very courteous and friendly. The service is excellent.. I will continue to bring my Highlander there for any needed service. Thank you to all the employees. More

by ngore19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
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