Silsbee Toyota - Service Center

Customer Service here is A+++ Mason went out of his way to help me get into a rental car after my car broke down. Warranty repair took several days due to a part being on back order but he kept me informed to help me get into a rental car after my car broke down. Warranty repair took several days due to a part being on back order but he kept me informed throughout the entire process. Courteous and professional, Mason and the Team here have earned Silsbee Toyota Service Dept a great reputation! More

They were prompt and kept me updated frequently. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. More

Walter Stephens has always been upfront with pricing and we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time nee we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time needed well. They always manage to get my truck finished a bit ahead od schedule. More

Always very friendly,,service very thorough,but even with an appointment wait time is seems long. an appointment wait time is seems long. More

Everyone was very helpful. An annoying problem was fixed in a very short amount of time. I am pleased with my experience. An annoying problem was fixed in a very short amount of time. I am pleased with my experience. More

They are always ready and willing to explain what you need done. Very friendly employees. need done. Very friendly employees. More

Silsbee Toyota is the only place I will bring my truck for service. Always professional and helpful. Amanda, Sarah, Mason and Jessie are the best! Thanks guys! for service. Always professional and helpful. Amanda, Sarah, Mason and Jessie are the best! Thanks guys! More

This dealer has a very good service. they addressed all my concerns,the people are very helpful. they addressed all my concerns,the people are very helpful. More

They are are pleasant to deal with. Helpful when needed. Usually there waiting on my car, you can come to me and ask about repairs for my car , don’t email me. Helpful when needed. Usually there waiting on my car, you can come to me and ask about repairs for my car , don’t email me. More