Silsbee Toyota - Service Center

Those are the friendliest people at Silsbee Toyota! I was nervous when I came in, but that was gone in a few minutes. When I talked to Mason, I had no plans to buy a new vehicle . Those guys and I s I was nervous when I came in, but that was gone in a few minutes. When I talked to Mason, I had no plans to buy a new vehicle . Those guys and I started talking and laughing and I felt more comfortable. I'm a talker, and very silly, but they were patient with me. Josh was wonderful! He explained in details the things I needed to know about and he seemed to be able to tell when it was over my head. Thank you! Thank you! Thank you all!!! Truthfully, the best car buying experience I have ever had. I would not hesitate to recommend them to friends and family. Keep up the good work guys and gals!!! More

Have used them for oil changes, inspections, and a few other things since I purchased my 2014 Camry from them. Quality work and reasonable price for somethings. other things since I purchased my 2014 Camry from them. Quality work and reasonable price for somethings. More

People are always nice and friendly. Easy to drop off and pick up my truck. Easy to drop off and pick up my truck. More

The Silsbee Toyota dealership has been fair with us. We have had our vehicles the several times and all was good. We have had our vehicles the several times and all was good. More

My service took to long and I had an appointment. I thought when have an appointment it cut the time you not having to for the next available spot? But I utterly upset for the amount of time it to do I thought when have an appointment it cut the time you not having to for the next available spot? But I utterly upset for the amount of time it to do a check of the the vehicle and change oil and filers. More

Very dependable. Always courteous and helpful. Trustworthy to complete a job and provide feedback and instructions to keep our vehicles safe and going. . Always courteous and helpful. Trustworthy to complete a job and provide feedback and instructions to keep our vehicles safe and going. . More

Excellent customer service. Mason is great at keeping me informed of the progress of my vehicle. Mason is great at keeping me informed of the progress of my vehicle. More

Don't make appointment and customer on time to ask customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. Had to ask why it hadn't been moved into service stall after 35 min. Want ever go back to Toyota in Silsbee and want buy another vehicle there. More

I come here when I’m in the area and my truck needs an oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long t oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long time for just the oil change but this visit was fine. More

I recently had my Toyota serviced, and I must say it was a seamless and satisfactory experience. The staff was friendly and knowledgeable, addressing all my concerns with professionalism. The service wa was a seamless and satisfactory experience. The staff was friendly and knowledgeable, addressing all my concerns with professionalism. The service was prompt, and my vehicle now runs smoothly. I appreciate the attention to detail and excellent customer service. Overall, I highly recommend Toyota service for their reliability and customer-focused approach. More