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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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September 23, 2024

I have used this dealership for many, many years in servicing my Toyota. This past experience has been the worst. My appointment was at 11 AM. It was almost 40 minutes before my vehicle was ever taken More

by Caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Service was fast and staff was very courteous wait time was minimal sales staff came to make sure we happy with our purchase More

by CAROLRODGERS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

My experience with the service department was satisfactory. They were on time for my appointment, and completed the work in a timely manner. More

by JCOX24
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Very easy to make appointments and everyone greets you when you walk in and has your stuff ready to go. As they service your car they keep you informed on what’s going on and if you need any extras done. More

by Chewie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Amanda did a great job! ! She always has a smile on her face. It's nice to see her friendly face. More

by CORAKTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Amanda called me to let me know that the Camry was done and back at the dealership. The window tinting process was completed and the car was ready for pick up.. She was professional and helpful. More

by MARYKAT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Always excellent service. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in parts
August 23, 2024

Great service friendly people love it! Come on this is why we dont do this! More

by JOYCEMKEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

As always they are very efficient at getting our truck serviced. We are very happy with the way that we are treated with respect and the courtesy of all the employees. More

by MJDEDAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

No problems in & out in good time. Kept me informed of the service and sent pictures of my vehicle as they where doing the service. More

by khogan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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