Silsbee Toyota - Service Center

6 month/5000 mile scheduled maintenance. Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to d Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to do was rotate the tires and safety inspection. I thought this was not effiiciently done and hope next time they start work closer to my appt. time. I thought this was why you make appointments. Other than this I was satisfied with the work done and the friendly service staff!!! More

Great service department! Jesse always is very knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy knowledgeable and friendly! She always tells me about how long the service will take l will continue to use this dealership for service and will buy my new vehicles from Walter Stephens !!! More

What service Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done Been waiting on part for a recall. Haven’t been in yet Waiting for a call to setup appointment will review when that’s done More

Fast friendly service! You want twenty five words so I’m adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. More

Greatest service ever!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! More

Great service from Jedi & the Service Department! The service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 More

Greeted at the door, with social distancing. Car was ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks More

Recall on Highlander The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service sta The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service staff was friendly and efficient in handling the repair to my Highlander. More

Super friendly staff. Service department is great. James is a great salesman who really knows the vehicles. Will be back when we need another car is a great salesman who really knows the vehicles. Will be back when we need another car More

I have purchased at least 8 vehicles at Silsbee Toyota... there is not another dealership that I would go to. Their service department is top notch! there is not another dealership that I would go to. Their service department is top notch! More