428 Reviews of Silsbee Toyota - Service Center
Completed 2 recalls and service in great time. They were friendly and kept me up to date on the process. Happy with the service provided. friendly and kept me up to date on the process. Happy with the service provided. More
This is “iffy”. I requested a package online. I was told it had been canceled with no explanation. I was not very happy about it, but the advisor did offer a small discount on the services performed. I wa it had been canceled with no explanation. I was not very happy about it, but the advisor did offer a small discount on the services performed. I was also told the filters would be cleaned off before reinstalling but they were not. More
Silsbee Toyota Service is top notch I was due for new tires, brakes, fluids, and a battery (70,000 service). Jessie gave me quotes... of course I shopped around first. Modica Bros, Disco I was due for new tires, brakes, fluids, and a battery (70,000 service). Jessie gave me quotes... of course I shopped around first. Modica Bros, Discount Tire, and specialty shops were either about the same price, or more... this allowed me to drop the truck off and get it all done at one time. Jessie is THE BEST... always smiling and knowledgeable... you won’t go wrong going to Silsbee Toyota for service. More
Everyone was so polite. They were informative. I was there to get my oil changed and it was fast and I did not have to wait a long time. Waiting area is nice. there to get my oil changed and it was fast and I did not have to wait a long time. Waiting area is nice. More
the group at silsbee was very accomidating great service. even with the covid mess everyone worked together to get us in and out for our oil change on short notice, which was my fault. next tim great service. even with the covid mess everyone worked together to get us in and out for our oil change on short notice, which was my fault. next time we will schedule a couple days in advance More
Superior dealer Silsbee Toyota is very professional, very helpful, very polite and work is always superior. My experience is always perfect and I will purchase and us Silsbee Toyota is very professional, very helpful, very polite and work is always superior. My experience is always perfect and I will purchase and use service from this dealer again More
Awesome they have always been very helpful Very nice people did not have to wait very long. Very friendly and prompt and professional. Will come back for service on my vehicle Thank you Very nice people did not have to wait very long. Very friendly and prompt and professional. Will come back for service on my vehicle Thank you More
My Camry needed a new alternator and belt My Camry was making a whirring noise when I started the car that morning. I immediately drove to the Silsbee Toyota Dealership. Jessie greeted me and My Camry was making a whirring noise when I started the car that morning. I immediately drove to the Silsbee Toyota Dealership. Jessie greeted me and got my automobile checked in for service. I was seen without an appointment. The technician had looked over the problem and I was notified of what was needed within 30 minutes or less and the service was completed within 24 hours. More
Fast and Efficient I was able to drop my car off early and they called me when it was ready. She told me it would take about 3 hours for the work and it was just about I was able to drop my car off early and they called me when it was ready. She told me it would take about 3 hours for the work and it was just about that. My paperwork was ready when I got there and took no time at all. More
6 month/5000 mile scheduled maintenance. Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to d Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to do was rotate the tires and safety inspection. I thought this was not effiiciently done and hope next time they start work closer to my appt. time. I thought this was why you make appointments. Other than this I was satisfied with the work done and the friendly service staff!!! More