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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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August 18, 2020

Completed 2 recalls and service in great time. They were friendly and kept me up to date on the process. Happy with the service provided. More

by DAH031580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
August 17, 2020

This is “iffy”. I requested a package online. I was told it had been canceled with no explanation. I was not very happy about it, but the advisor did offer a small discount on the services performed. I wa More

by EBFEBAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

Silsbee Toyota Service is top notch I was due for new tires, brakes, fluids, and a battery (70,000 service). Jessie gave me quotes... of course I shopped around first. Modica Bros, Disco More

by DEANMCCARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Everyone was so polite. They were informative. I was there to get my oil changed and it was fast and I did not have to wait a long time. Waiting area is nice. More

by marcontells
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

the group at silsbee was very accomidating great service. even with the covid mess everyone worked together to get us in and out for our oil change on short notice, which was my fault. next tim More

by TOMMY.KRUFT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Superior dealer Silsbee Toyota is very professional, very helpful, very polite and work is always superior. My experience is always perfect and I will purchase and us More

by TMAY1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 04, 2020

Awesome they have always been very helpful Very nice people did not have to wait very long. Very friendly and prompt and professional. Will come back for service on my vehicle Thank you More

by SUSAN.GALLIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

My Camry needed a new alternator and belt My Camry was making a whirring noise when I started the car that morning. I immediately drove to the Silsbee Toyota Dealership. Jessie greeted me and More

by GENDABUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Fast and Efficient I was able to drop my car off early and they called me when it was ready. She told me it would take about 3 hours for the work and it was just about More

by Tassie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

6 month/5000 mile scheduled maintenance. Had an appt. for 11:30 and it was 1 hour from then that they even got my car to start working on it!! I did not leave until 1:00 and all they had to d More

by ledfootma2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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