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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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June 15, 2024

Usually very good service. The wait time was very long today 2 plus hours for an oil change . More

by 4097862018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
June 14, 2024

Very satisfied with Silsbee Toyota and would definitely recommend,:good service and love my car More

by amorga50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
June 07, 2024

They are friendly helpful and fair I would recommend them to anyone looking for a car More

by RICHARD_TOM_HAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dronet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
June 06, 2024

Best customer service by Lisa. She helped me with AC problem and the service department was quick and knowedgeable. More

by sgarrett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
June 06, 2024

Service work was made available and they completed the work that was was required in less time than they promised. More

by DSHAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 31, 2024

Consistent high quality customer care regardless of the time of day or who’s on duty; effective, straightforward communication. More

by JAMMIEPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Every visit see friendly, professional people who treat you as if are "there" and important. Excellent work provided, get the job done. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Mason Garsee
May 17, 2024

We were Happy with the service we received. Quick and efficient. Staff were Friendly and dependable. More

by LORICHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 16, 2024

GOOD SERVICE, FRIENDLY STAFF, KNOWLEDGEABLE MECHANICS, CLEAN FACILITIES. INFORMATION ABOUT THE REPAIRS WAS UPDATED FREQUENTLY. More

by SETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Amanda was awesome and as always Silsbee Toyota technicians were prompt in completing the job. More

by AALAWLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
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