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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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October 14, 2020

Excellent service, I didnt have an appointment,but they were still willing to fit me in and I greatly appreciate it!! As always above and beyond!! More

by SCGONEFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

They treat you like family and the service is timely with work being great. All the employees in Service are friendly, courteous and go out of their way to make your service a pleasant experience. I can't More

by rwcatfish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
October 10, 2020

Excellent service department I wouldn't change a thing, they go above and beyond for me and the techs in the back are truly amazing! More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
October 05, 2020

Friendly service and was in and out quickly, did a great job, would recommend to family and friends in the area, nice to be able to get done on a Saturday. More

by HINSONFAMILY2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Service Department is friendly, courteous and knowledgeable. They meet my service appointment times. Also when necessary keep me up to date on potential repair or replacement options. More

by WAYLYN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason helped reset messaging on navigation
October 02, 2020

awesome service dept! always friendly, fast and help out with all my service needs. everyone in the service dept are so friendly and helpful. I will continue to go there for all my service needs More

by Boogie2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Super friendly. More than anything they respected my time as a customer by honoring the appointment slot. Doesn’t seem Dealerships don’t do that these days. Been a long time since I’ve used a dealersh More

by joshua_leblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Pleased with service appointment today. Was cordially greeted when arriving for my appointment. The system for for entering the service cue was well designed and implemented. I was kept updated and sched More

by laneigh.harkness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Best Toyota dealership and service department around! They always do an excellent job all the way around! Very happy and pleased! Highly recommend, go check them out ! More

by JNHILL2128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Very thorough With their service work. Pleasant service advisors and staff . Answer my questions or find the answer for me. Work easily with my schedule. More

by ANNH2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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