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Silsbee Toyota - Service Center

Silsbee, TX

4.7
462 Reviews

462 Reviews of Silsbee Toyota - Service Center

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April 07, 2021

Gave permission to do work to certain areas and it didn’t get done. They were more worried about changing little things like air filters that I said I could do than what I left it there for them to do. More

by bekicayepick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
April 02, 2021

I had auto start added which I really like . The 3 young ladies help with appointment and seeing job was done in timely manner. Thanks More

by MAWNPAW1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
March 24, 2021

Silsbee Toyota has always been up to par everytime I've been there for service on my Tundra. Their staff including maintenance service, sales and management have always been helpful with any questions I've More

by KENNETHEANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Elmore, Sarah Hinson
March 17, 2021

Silsbee Toyota service center is very friendly and helpful, advising me of any possible issues that have been found or about to occur. Highly recommended!! More

by SCGONEFISHIN
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
March 17, 2021

Service staff are easy to deal with. They do a great job! I was not given the full scope of work for this last repair. Still happy with dealership, we'll do better next time. More

by FATHEADFRED
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
March 17, 2021

Amanda and Bobby were very professional and caring. Thank you! Received my vehicle when promised. Will continue to do business with this company. Service was A+ More

by RHONDATATOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
March 12, 2021

Amanda was awesome she was very friendly and was also informative and precise on when my vehicle would be ready. Just had all around excellent service. More

by billwild409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

So hospitable!! Fast friendly and I have no worries Jessie and Walter are the best duo. Walter u can trust and he will find the best deal. Jessie in service takes care of u and u can feel confident in More

by WYLIEZ7176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

I have a very good experiences when dealing with Silsbee Toyota Service Department. It is very easy to get an appointment that fits my schedule and they are very efficient and professional! More

by SCGONEFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Easy to deal with, Brought my truck to me with no hassle. Gave me a fair price for my trade in. Knowledgeable about the vehicle. More

by MKATZFEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey
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