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Silsbee Toyota - Service Center

Silsbee, TX

4.7
462 Reviews

462 Reviews of Silsbee Toyota - Service Center

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July 01, 2021

I can always rely on the service department to do the required service right the first time in a timely and professional manner and at a fair price. They have a great team that I trust. More

by margie1685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Daniel Burroughs, Sarah Hinson, James Whittington
June 18, 2021

Jesse is always very attentive and courteous She is a true gem and is genuinely friendly and professional. I look forward to working with her. More

by CLBROWN412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

I LOVE SILSBEE TOYOTA. EVERYONE IS SO NICE AND ALWAYS IS WILLING TO HELP US, HAPPILY DOING THAT. I'M NOT THERE VERY LONG. ILOVE THE DONUT AND COFFEE MACHINE. THANKS SILSBEE TOYOTA. I LIVE 30 MINUTES AWAY BU More

by melbapotter2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Great staff, knowledgeable! I am a man of few words. And don’t appreciate whoever runs this survey to tell me how many words to use or many to not use. You have asked me to respond to the survey and I did! More

by RSHOE1
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2021

I had to bring my car in for the recall, so I got them to change the oil and inspect it while it was there. More

by CORLISS.CRAWFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
May 17, 2021

As always friendly reliable service with hometown feel I always enjoy seeing Walter who I buy all of my vehicles and Jessie in the Service department. Service made simple. More

by DWAYNEWILSON525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

We have excellent service in the service department at Silsbee Toyota. They take care of my car and my husband's Tacoma. They remember us and our vehicles. More

by SCRUGG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Daniel Burroughs, Sarah Hinson
April 28, 2021

Customer Service was excellent! Everyone was incredibly helpful and all of my questions were answered. They did a great job with my Corolla, we'll definitely be back. More

by Joni.sheppard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey
April 22, 2021

Service Staff (have not worked directly with any other departments) is super friendly, helpful and gets you in & out quickly. Not pushy on any recommendations. More

by DBRISKEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Service dept very helpful in finding tires and answering questions. Getting tires put on tomorrow, expecting quality service 😀 what’s with this twenty five word minimum? More

by KIRBYSHIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Proctor, Sarah Hinson
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