Silsbee Toyota - Service Center

The service department was very friendly, they let me know up front what needed to be do. We go back for my next service appointment. know up front what needed to be do. We go back for my next service appointment. More

Customer service and mechanical service was very professional and friendly. Attention to my repair concerns were repaired efficiently the courtesy maintenance checklist is helpful in deciding what t professional and friendly. Attention to my repair concerns were repaired efficiently the courtesy maintenance checklist is helpful in deciding what tasks need to be done in future visits! More

Jessie is outstanding. Alex Donaldson has vastly improved the dealership since he has purchased it. Ben Burla has always assisted us and done an excellent job. the dealership since he has purchased it. Ben Burla has always assisted us and done an excellent job. More

Excellent dealership and service department. Everyone is very professional and friendly. Facility is always clean with great coffee and donuts. Definitely a repeat customer. Walter a d Jessie are the best! very professional and friendly. Facility is always clean with great coffee and donuts. Definitely a repeat customer. Walter a d Jessie are the best! More

I did not have an appointment but they worked me in and replaced my battery and holding tray. I was in and out very quickly. replaced my battery and holding tray. I was in and out very quickly. More

They are always informative, kind, and try to get you in & out as fast as possible. I always appreciate the staff, and like to get a complimentary espresso while I am there. & out as fast as possible. I always appreciate the staff, and like to get a complimentary espresso while I am there. More

Every time I have called Jessie to schedule an appointment or ask a question she always gets me scheduled quickly and answers any questions I have promptly. appointment or ask a question she always gets me scheduled quickly and answers any questions I have promptly. More

Great customer service as usual. I like their new service messaging, while your vehicle is being serviced. If they have a cabin, engine filter or any other item that needs to changed, it sends a message to y messaging, while your vehicle is being serviced. If they have a cabin, engine filter or any other item that needs to changed, it sends a message to your phone for your approval. Thumbs up to this dealership I give them 10 plus rating. More

I approached Amanda Jordan with an inquiry on a special they had for oil changes. She explained the process and got me an appointment that fit my schedule. Once I arrived for my appt she took down some i they had for oil changes. She explained the process and got me an appointment that fit my schedule. Once I arrived for my appt she took down some info and said if you want to wait we have do it’s and coffee. Great service and a comfortable waiting room and quick service! I’ll be back! More

Service staff friendly. Service time was very acceptable. Wait area very nice with tv, coffee, and pastries; snack and drink machines also available. Restroom clean. acceptable. Wait area very nice with tv, coffee, and pastries; snack and drink machines also available. Restroom clean. More