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Silsbee Toyota - Service Center

Silsbee, TX

4.7
462 Reviews

462 Reviews of Silsbee Toyota - Service Center

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September 10, 2021

Service Center staff is excellent! Amanda, Sarah, Mason and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Jason Elmore, Jim Shirey, Liz Harrison, Heath Mitchell, Sarah Hinson
September 08, 2021

As usual, everything came off without a hitch. Friendly, courteous service reps and fast service. The only thing that agitated me is they try to get me to replace ac air filter and other services. The ac ai More

by litinstructor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burroughs, Sarah Hinson
August 23, 2021

Get everything needed done, and call when your car is ready! Friendly Staff, they explain everything you need to know about what is being done to Your vehicle. More

by SGARCIA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Jessie and the service department did and excellent job of taking care of my 08 4Runner. They were courteous and listened to my concerns. Jessie undated me on the progress on my vehicle while I waited. More

by mag612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burroughs
August 09, 2021

Service Center staff is excellent! Amanda, Sarah, and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More

by LeeLee88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
August 07, 2021

Our vehicle was serviced in a timely manner. The service manager were courteous, and listened to my concerns before servicing the vehicle. The service technician gave me confidence that our vehicle could ma More

by DPOOLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
August 04, 2021

this dealership is wonderful i would reccomend it to anyone the staff is friendly they let me know what services are due and i appreciate that thank you Silsbee Toyota service More

by PANCAKERHODES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

The service is awesome!!They go above and beyond to The service is awesome!! They go above and beyond to help you. They are always friendly and smiling! I Will recommend them to my friends! More

by LORIANNE748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Daniel Burroughs
August 03, 2021

I just think it is kind of ridiculous to charge a customer $129 for something that any auto parts store will do for free! All I needed was an OBD reading. So much for thinking Silsbee Toyota takes ca More

by Keith A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

I am always pleased with Silsbee Toyota. This last time, however, I was there almost 2 hours to get my tires rotated. I guess they were busy? More

by FRILEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
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