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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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August 09, 2021

Service Center staff is excellent! Amanda, Sarah, and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More

by LeeLee88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
August 07, 2021

Our vehicle was serviced in a timely manner. The service manager were courteous, and listened to my concerns before servicing the vehicle. The service technician gave me confidence that our vehicle could ma More

by DPOOLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
August 04, 2021

this dealership is wonderful i would reccomend it to anyone the staff is friendly they let me know what services are due and i appreciate that thank you Silsbee Toyota service More

by PANCAKERHODES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

The service is awesome!!They go above and beyond to The service is awesome!! They go above and beyond to help you. They are always friendly and smiling! I Will recommend them to my friends! More

by LORIANNE748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Daniel Burroughs
August 03, 2021

I just think it is kind of ridiculous to charge a customer $129 for something that any auto parts store will do for free! All I needed was an OBD reading. So much for thinking Silsbee Toyota takes ca More

by Keith A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

I am always pleased with Silsbee Toyota. This last time, however, I was there almost 2 hours to get my tires rotated. I guess they were busy? More

by FRILEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
July 23, 2021

Helpful, and quick response. Short wait time. Everyone was friendly and welcoming. Would recommend to others for service. And will return for service myself as needed. More

by girlinghos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
July 22, 2021

The dealership was wonderful. They were ready for me when I walked in. Got my car back in a reasonable time. The staff was friendly and facility was nice to wait whike I got the vehicle serviced. More

by KELSEY_B213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Daniel Burroughs, Sarah Hinson, James Whittington
July 22, 2021

Great service been coming here for service since the vehicle was new. I really like the new video of the service report. Will continue with the service More

by BAILEY2859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

Upon arriving at the dealership I was greeted by your very friendly Team. Work was completed in a timely manner and the waiting area is excellent for the duration of my stay. Excellent service! More

by CHIEF2200
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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