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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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October 01, 2021

Got me in and out in under a hourEnjoyed talking with Got me in and out in under a hour Enjoyed talking with Walter Steven’s while waiting More

by EDOREMUS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
October 01, 2021

. I came in to have a key made for an older Toyota we purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! More

by judy.leleux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 30, 2021

AWESOME EXPERIENCE! Every single time! Customer service called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new More

by stacie.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Mason Garsee
September 28, 2021

Excellent timely service Nathan the service advisor was top flight will use them again definitely More

by henrydsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 27, 2021

Service was very prompt. All employees were very courteous and friendly ready to assist and the donuts were excellent More

by JRLMWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 24, 2021

Always a pleasure … never any problem when dealing with staff always professional, readily available with any concerns and questions More

by SCRAPPINVALLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
September 10, 2021

Service Center staff is excellent! Amanda, Sarah, Mason and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Jason Elmore, Jim Shirey, Heath Mitchell, Sarah Hinson
September 08, 2021

As usual, everything came off without a hitch. Friendly, courteous service reps and fast service. The only thing that agitated me is they try to get me to replace ac air filter and other services. The ac ai More

by litinstructor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burroughs, Sarah Hinson
August 23, 2021

Get everything needed done, and call when your car is ready! Friendly Staff, they explain everything you need to know about what is being done to Your vehicle. More

by SGARCIA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Jessie and the service department did and excellent job of taking care of my 08 4Runner. They were courteous and listened to my concerns. Jessie undated me on the progress on my vehicle while I waited. More

by mag612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burroughs
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