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Silsbee Toyota - Service Center

Silsbee, TX

4.7
457 Reviews

457 Reviews of Silsbee Toyota - Service Center

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January 20, 2025

I was very impressed with the video and pre inspection for service and the break down of what was recommended and what was required. Thank you More

by sharpsdawg44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Friendly service with pleasant wait leisures. . cold as xxxx with all them glass windows ..wear a jacket on cold days for sure More

by FERGIEPEARL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very impressed w/the status of your service to the customer. Updates and letting customer know what state plus pictures of what was being done was amazing. There was an unfortunate incident when a pa More

by EILEENTINDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not known.
January 06, 2025

It took an hour for a scheduled oil change. From looking for the receptionist to check in, then about 30 min. before the car was taken back. Mechanics were timely. More

by KEVIN4ROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with.
January 03, 2025

Very professional service from making the appointment, to text and phone reminders, to the actual service. Great experience. More

by HLLYMCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

all people there listen to what want done; explain the good, bad, ugly; help decide what to actually do. Excellent work quality; and explain after all details of what did. Good attitude, friendly interact More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin in Parts, Taffy in Service
December 24, 2024

Service checking vehicle in and getting a loaner vehicle was great. Salesman James, knows my circumstances with my husband’s illness and was very helpful….great! More

by RM.LAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Awesome experience easy and no hassle salesman was wonderful and helpful as always sure appreciated him More

by LISA.DILLOW1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

All ways pleased when I get my wife's car serviced there. Make an appointment very little wait time. More

by khogan4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

I always enjoy my visit the dealership. The people working there are very helpful and pleasant. They are knowledgeable and attentive. I would recommend them to anyone looking for a good car More

by LSHOFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy