Silsbee Toyota - Service Center

Super star service! Tracy Poland is awesome to work with on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service s on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service so that I'm back on the road in no time. So thankful for our hometown Toyota dealership! More

It would be nice to receive a complimentary wash with an oil change. Volkswagen provides that service. oil change. Volkswagen provides that service. More

Service was fast. Keep me posted on all of the details. Car was fixed on first time to dealership. Car was fixed on first time to dealership. More

Service has always been decent. The facility is clean and nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had a nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had an 11:00 am appointment for an oil change and tire rotation. I arrived at 10:35 and checked in. My service advisor came and spoke with me around 11:45 am regarding my vehicle and said it was just about finished. My vehicle was not ready until 12:40 pm. Over two hours for an oil change and tire rotation? I think I’m going to have to find another place to use. Sorry, Silsbee Toyota, I don’t have that kind of time to waste. More

I ask sale person that can u wash my van he was tell that u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. More

Waiting room was clean and the service was excellent. Got in and got out. Mason was great and professional. in and got out. Mason was great and professional. More

No wait and service wad done in 20 minutes or less. I thank you for the care thank you for the care More

This is the 2nd, new Toyota we have purchased from this dealer. The salespersons were very friendly and helpful, No pressure, true to their word. The service was excellent for our periodical service and a dealer. The salespersons were very friendly and helpful, No pressure, true to their word. The service was excellent for our periodical service and a few recall repairs. The place is clean and well-staffed. Will definitely purchase from them again. More

It’s been good to me in recent years. I will definitely do business with them again. I sent my daughter to buy her first car there. do business with them again. I sent my daughter to buy her first car there. More

Everyone was very helpful. They were friendly and very professional. It was a great experience. professional. It was a great experience. More