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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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March 24, 2022

Silsbee Toyota Service Center is very clean and everyone is so ready to help with whatever the need is. The parts department have been so helpful to me. More

by JAMES.TUKES
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

James, we appreciate your feedback! Happy to hear that parts and service have always been good to you, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson family

March 21, 2022

I’m very pleased with Silsbee Toyota. They care about the needs of their customers, and go out of their way to make sure the customer is satisfied. The service department got me in quickl More

by VERONICABROUSSARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Apr 04, 2022 -

Silsbee Toyota responded

Ms. Veronica, thank you for sharing your feedback! We strive to make your experience as pleasant and efficient as possible, and we are so happy to hear that you feel we've succeeded. Please do come back and see us next time, we appreciate your business! -the Donalson/Silsbee Toyota family

March 17, 2022

It was great service. Very quick and efficient. My wait was not a long time. It was a great experience. More

by mmckinney1015@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thank you so much for your review! We're happy to hear that you were in and out quickly and well cared for. Thank you for your business, and we look forward to seeing you next time! -the Donalson/Silsbee Toyota team

March 14, 2022

I've bought 3 new Toyotas from this Dealer and I've been using this Service Center for the pass 20 years More

by DAVIDWARREN1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

David, thank you for sharing your feedback! We're so thankful for your continued business and we look forward to exceeding your expectations for many years to come. -the Donalson/Silsbee Toyota team

March 07, 2022

As usual they are very curtious and respectful, everything was finished pretty quick and I was good to go More

by samantha.evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Samantha, we're so happy to hear that your regular experience is a good one! Thanks for sharing your feedback, and for your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

March 03, 2022

Good service, always more than willing to answer my questions if I have any and make me feel comfortable about doing so. More

by angelber03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 02, 2022

The service was fast and resolve any and all issues I had with my 2018 Tundra. I had receive 2 recall notices by mail which was both addressed during my maintenance visit. This is the (2) Tundra truck I have More

by MICHEAL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience! We're gad to hear you were well cared for, and that you're still loving your truck. Come back and see us next time!

February 28, 2022

Always get great and fast service. Have always brought my Camry here for most maintenance work. More

by mlleach0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Mar 02, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We're glad to hear you're satisfied with your experiences.

February 25, 2022

Friendly,easy to set up appointment. No hassles and very quick service. The waiting area was nice, clean, and the ladies behind the counters were pretty More

by JOE.SMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Mar 02, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We're glad to hear you had a quick and friendly experience.

Mar 02, 2022 -

JOE.SMART responded

My pleasure

February 23, 2022

I feel comfortable and secure while having my vehicle serviced at this location. Everyone there is friendly and accommodating. A place I can trust to bring my vehicle and feel confident knowing they are More

by angie.honeycutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Mar 02, 2022 -

Silsbee Toyota responded

Thank you for the kind words! We're glad to hear that we've earned your confidence, and we look forward to seeing you next time!

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