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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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April 19, 2022

It is a fun place to go to have your Toyota Highlander serviced. All of the employees there are very friendly almost like family. I never feel intimidated there as I have at other dealerships and that i More

by RODBALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie the service manager, Jim Shirey, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

This is such high praise, and we very much appreciate it! Thank you for your business and we look forward to seeing you next time! -the Silsbee Toyota/Donalson family

Apr 29, 2022 -

RODBALDWIN responded

You are Welcome!

April 16, 2022

I dealt with Mason at Silsbee Toyota, he was very personable, quick to answer any questions I had (and then some) and called to let me know there was a recall on my car they had found when running my More

by Shelby Foxworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Shelby, thanks for sharing your experience! We are so happy to hear that Mason took great care of you. Thank you for your business, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson team

April 13, 2022

Very courteous and professional. I would recommend to my friends and family to get there car serviced here. More

by algieron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks so much for your feedback! We are happy to hear that you are satisfied with your experiences, and thank you for your business!

April 13, 2022

They are always great to work with. I bring my Tacoma and my Lexus to them and they keep them running in top shape. More

by KEVINCARPENTIERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Apr 14, 2022 -

Silsbee Toyota responded

Hi Kevin, thanks for sharing! We are happy to see that you are comfortable coming back again and again. Thanks so much for your business, and we will see you next time!

April 07, 2022

My experience with Silsbee Toyota teams has always been friendly and professional. The wait time was very short. Scheduling an appointment is always easy and at my convenience. More

by GENDABUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your review! It's great to hear that our service department always takes great care of you. Thanks so much for your business, and we look forward to seeing you soon!

April 05, 2022

GREAT work at a good price by professional team. Vehicle went in on time and was delivered ahead of schedule. More

by SETX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for your feedback! We appreciate your business and look forward to seeing you again in the future.

April 04, 2022

Best Toyota Service in the Golden Triangle. Silsbee Toyota is always reliable and flexible with the appointments. More

by NAL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Silsbee Toyota responded

Thanks for the high praise! We certainly do try. We appreciate your business and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

March 30, 2022

Always professional. They do a thorough check of the vehicle and explain everything in detail before doing any extra work. They also have a great coffee bar! More

by easttexasfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thanks for sharing your feedback! We're so thrilled to hear that you feel well-cared-for when you come through, and hey, we love the coffee bar too! Try the milk chocolate next time; it's amazing! - Thanks for your business, the Donalson team

March 29, 2022

Silsbee Service Department has been a great help, with scheduling and preforming maintenance. The service is always prompt and informative. THANKS Jessie & Mason, More

by RONEY-NAPCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Thank you so much for your kind words! We're so happy that you've always found our service team to be a help - we're pretty fond of them too! Thanks for your business, and we look forward to seeing you next time! -the Silsbee Toyota/Donalson team

March 27, 2022

Had s good experience with Toyota. They were on time with my 7:30am appointment. Provided excellent coffee. More

by JJSTANDLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Apr 04, 2022 -

Silsbee Toyota responded

Everybody seems to love that coffee bar! Thank you for sharing your feedback, and we're happy to hear that you were taken great care of. We look forward to seeing you next time! -the Donalson team

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