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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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May 04, 2022

Great dealership. Great services. Called for sane day appointment. Literally got me in and out for an oil change. More

by BROOKLYNNE.TAYLOR
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Brooklynne, thanks for your feedback! We're happy to hear we were able to take care of you quickly. Thanks for your business, and we hope to see you next time! - the Silsbee Toyota family

May 02, 2022

The service is always excellent. The people are so nice, informative and very helpful. The service technician Mason Garsee is an excellent example of this. We need more young peopl More

by lanette_tate
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Lanette, thanks for your kind words! We will definitely be passing this along to Mason. We appreciate your business and look forward to working with you next time! -the Silsbee Toyota/Donalson team

May 02, 2022

Awesome service department the service writers are amazing and the techs Malcolm and Bobby are even better! More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thanks for leaving your feedback! We appreciate your business and will pass along your compliments! -the Silsbee Toyota/Donalson family

May 02, 2022

This dealership is above and beyond your average dealership. The service department members are always very helpful, professional and upfront. I would recommend my family, friends and anyone needi More

by jdeville93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter S in sales *****, Jim Shirey, Sarah Hinson, Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Good morning - wow, what high praise! We so appreciate your kind words and your repeat business. Please do stop in any time, and we look forward to working with you next time! -the Silsbee Toyta/Donalson family

April 30, 2022

They where quick fast and very friendly and everything was digital no paper love that. More

by brandonhadnot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Brandon, thanks for sharing your feedback! We're glad to hear the updates you have made work well for you. Please do come back and see us next time, and we appreciate your business! -the Silsbee Toyota/Donalson family

April 29, 2022

Great service friendly people I would recommend anyone who owns a Toyota and needing service or tires give them a call. More

by ggriffinkntz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 03, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! We look forward to working with you next time. -the Silsbee Toyota/Donalson family

April 26, 2022

Malcolm and Bobby were excellent as well as my service writer and Jessie was fantastic! We’ll keep using them for service! More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience! We're so glad that everyone took such good care of you, and we appreciate your business. Looking forward to seeing you next time! -the Silsbee Toyota/Donalson family

April 25, 2022

nice and clean. not many cars around but that's OK for this time. people are very friendly and if you go in the afternoon theirs not a long to wait More

by MAKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience, and we appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 22, 2022

Very friendly, fast and professional service. I always appreciate the service that us given there. More

by MJDEDAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Thank you for your feedback! We're happy to hear that Mason takes great care of you, and we truly appreciate your business! We look forward to seeing you next time. -the Silsbee Toyota/Donalson family

April 19, 2022

i always enjoy my visit with the Silsbee Toyota Service department. Fast, friendly, and professional service every time i visit the dealership. I will gladly recommend the Silsbee Toyota service department More

by Boogie2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Bier, Sarah Hinson, Mason Garsee
Apr 29, 2022 -

Silsbee Toyota responded

Amanda, thanks for sharing your feedback! We're so glad you feel this way and look forward to seeing you next time! -the Silsbee Toyota/Donalson family

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