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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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July 11, 2022

Truck was taken to the back at my appointment time and and mechanic was very helpful and explained everything and truck was fixed in no time.. Very professional More

by NJHUBB2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

As always, great service, friendly staff and reasonable prices. Clean comfortable waiting area with coffee and donuts provided. More

by LB1685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Elmore, Jim Shirey, Sarah Hinson, Mason Garsee
June 29, 2022

Super friendly staff that will bend over backwards to help you. Waiting room is very accommodating with drinks/snacks while you wait. More

by SMACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Mason Garsee
June 29, 2022

Came in without an appointment and Mason worked me right in. Great group to work with. More

by chelsie20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
June 20, 2022

Excellent customer service. Always a pleasure doing business with the folks at Silsbee Toyota. Took time to correctly diagnose the problem then took the proper action to resolve More

by THARGRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your continued business and for sharing your experience! We're happy to hear we were able to address your vehicle concerns. Looking forward to seeing you next time! -the Silsbee Toyota service team

June 16, 2022

I was very pleased with service on my Camery. they were friendly and prompt.I always have a good experience More

by eugenentexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your continued business! We will pass along your kind words. See you next time! - the Silsbee Toyota team

June 14, 2022

Only place to do business. Always ready to help. Dependable people. Everyone is always very friendly. Service with a smle/////////1 More

by GLENDA.HUFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 21, 2022 -

Silsbee Toyota responded

Glenda, we so appreciate the high praise! Thanks for your feedback AND your repeat business. We will strive to continue to be worthy of both. - the Silsbee Toyota team

June 13, 2022

I enjoy the ease and convenience of scheduling service from my computer - which is usually in the middle of the night when I remember that I failed to take care of the appointment during the day! More

by nwalden.juhanlaw
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Same, seriously! (Does anybody remember things like that during the day???) Glad to hear everything was simple and convenient, and we appreciate your feedback and your business! See you next time! -the Silsbee Toyota team

June 11, 2022

Friendly staff and Great Service. I have bought two vehicles from here. When I get ready they will continue to get my business. As for now they’re keeping my current vehicle in top co More

by T.ROBBINS50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for the feedback and the kind words! We love being peoples' "go-to." Thanks for your business, and we look forward to working with you again in the future! -the Silsbee Toyota team.

June 10, 2022

Always like coming to Silsbee Toyota always met with a smile always informative what is being done to the truck that day fast service in a comfortable place to sit More

by BACRRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Jun 21, 2022 -

Silsbee Toyota responded

Thanks for the kind words! We love that you like coming here. Thanks very much for your business, and we look forward to working with you in the future. -the Silsbee Toyota team

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