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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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September 20, 2022

Nice friendly people good customer service and a decent price I will be using this service department In the future More

by DanSharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Silsbee Toyota responded

Dan, thanks for sharing your feedback! We appreciate your business and we look forward to working with you again in the future. -the Silsbee Toyota team

September 14, 2022

Very professional. Didn’t try to sell me anything I did not need. In and out at a decent time. More

by williamsd842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for your business and your kind words! We look forward to seeing you next time! -the Silsbee Toyota/Donalson team

September 11, 2022

The service team is always great, Amanda really took care of all my needs today as well as the techs in the back. More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson, Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience! Always happy to hear that the techs are taking great care of people, and Amanda too! See you next time! -the Silsbee Toyota team

September 08, 2022

every one is professional, courteous, gets the job done right; explaining in detail what needs to be done ! More

by JMLBPC0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff - excellent service and attitude, Walter Stephens in Sales = Truly honest, helpful "car salesman" = Good Man !, Jim Shirey, Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for the high praise! We'll definitely be passing along to Martin and Walter your kind sentiments. We appreciate your business, and we look forward to working with you in the future. -the Silsbee Toyota/Donalson family

September 06, 2022

What brings me back is the friendly courteous customer service. Very accommodating when scheduling my service appointments. More

by MTHEOBALD09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience, and for your repeat business! It's always great to hear that our people are taking such great care of you. Thanks again, -the Silsbee Toyota family

August 24, 2022

Scheduled my appointment in a timely manner, responsive, on time, and maintenance finished. Will use again. More

by ktcolburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your business! We look forward to working with you in the future. -the Silsbee Toyota team

August 13, 2022

We have been customers of Silsbee Toyota for many years having purchased our first RAV in 1995. Since then we have purchased a Highlander and two more RAVs. We have always found everyone to be friendly, he More

by GLENBEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Sep 15, 2022 -

Silsbee Toyota responded

What a high compliment this is! Thank you so much for your decades of continued business! We're happy to hear that you feel so positively about your visits with us, and we look forward to working with you for a long time to come. -the Silsbee Toyota family

July 26, 2022

The service was performed in half the time I had been told which was a pleasant surprise. More

by MESMITH1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
July 26, 2022

Visiting from out of town. Prompt service completed in less time than anticipated. Would recommend. More

by sjgmerrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
July 15, 2022

It was a pleasure doing business with Amanda. Jordan. She reached out via email and was very clear on the estimates and timing of completion of the service requested/needed. More

by LORI.ALEXANDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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