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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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November 27, 2022

Very clean, professional staff, welcoming atmosphere, and knowledgeable staff were on hand to help in anyway possible. I couldn’t be more pleased with the service work done on my Toyota! More

by lori.culbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
November 26, 2022

Everyone was so pleasant and knowledgeable. No upselling, they were straightforward. The car was done promptly. And a nice waiting area. More

by pamtobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
November 09, 2022

Excellent service and timely service! The staff is professional and very attentive to details on the job More

by mex32571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
October 28, 2022

Always courteous and attempts to help me save as much money as possible. Easy in and out. More

by trishajojones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 27, 2022

The service center is easy to deal with and keeps you informed during the service of your vehicle. Everyone is easy to deal with and they keep your needs in mind. More

by JOSHUA.BEARD85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

The staff are polite, knowledgeable, and pretty quick with their service. I have been coming here for 9 years. More

by KATHYHEBERT56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 26, 2022

They are knowledgeable and courteous and alway have a appointments available. I will continue my service with Silsbee Toyota More

by RONSINGLETON11
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell, Sarah Hinson, Mason Garsee
October 26, 2022

I had my oil changed. The Silsbee Toyota service department staff is very professional and personable. Thank you. More

by dadamson0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 22, 2022

every one is professional and gets the job done in courteous and friendly manner. Good service More

by JMLBPC0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Jim Shirey, Mason Garsee
October 20, 2022

Toyota Silsbee dealership has a wonderful staff. Mason is very professional. Very courteous and great response time. I appreciate the service team and would like to thank them. More

by MRMCOBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
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