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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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January 17, 2023

Promo service , on time , communication great , not to long of a wait until complete , staff great , helpful More

by JANDJHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
January 10, 2023

They were able to repair the car quickly but it took several days to drive the car to ensure repair was successful. Everyone was professional and kind. Some improvement in communicating status would hav More

by lyndireed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 10, 2023

Excellent customer service and a great dealership! ! Highly recommend for sales and service! Even got a detail with the last couple of oil changes, truck looks brand new!! More

by elissa_lenox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 10, 2023

I take my truck in for oil changes and tire rotations every 5,000 miles. Silsbee Toyota is usually thorough and quick. They also respond well to reviews and requests. More

by EBFEBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
January 10, 2023

Very professional and prompt service for my first maintenance on my Tundra! Great place to do business More

by andrea_jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 07, 2023

Maintenance work was completed as described and done in a timely manner. Verbal explanation was given explaining what was done. More

by SLARUE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 03, 2023

Great group of folks. Very knowledgeable and helpful with any sudden service issues. Will continue to have vehicle(s) serviced. More

by williamsd842
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
January 02, 2023

I've been using Silsbee Toyota to maintain my truck for the last 2 years. hey have done a great job in the work. They use the latest tools to keep me informed on the progress of the maintenance. Living More

by jeblom8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
December 28, 2022

Silsbee Toyota is a great dealership and very nice and personable service personnel. My visit was very pleasant and my service needs were thoroughly explained. More

by jnolan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
December 22, 2022

Needed an oil change and tire rotation. Service was done quickly and professional. Mason went over the recommendations after the service was done. All very courteously and professionally. More

by DPOOLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hinson, Mason Garsee
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