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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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April 05, 2023

Great service and they let you know everything that you may need for maintenance to keep your vehicle up to date. More

by breaux1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
March 29, 2023

For service on my vehicle, going to Silsbee Toyota is a no Brainerd. The customer service is unbeatable and there is comfortable seating and a TV to keep occupied. More

by Gloriadavis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 29, 2023

Mason & Jessica are both a pleasure to deal with they are very knowledgeable and courteous! Quick with appt times and very thorough addressing any issues we may be dealing with. We don't take our vehicles an More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bier, Mason Garsee
March 29, 2023

I was early to my appointment and they still took me back. Tracy came and spoke and asked how I liked my Highlander and if I needed anything . EXCELLENT SERVICE ALL THE WAY AROUND. Mr. Redd also walked More

by WHITEHEADADDIE0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 23, 2023

Had the oil changed it went fine. Everything was ok also had the tires rotation done they did a good job. More

by RLMCKINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
March 18, 2023

Preston Wilkins … impressed me with his knowledge as a first time car salesman. Well done. He knew my dashboard like a book. Impressed. I didn’t know Preston until the day I walked in for an oil change o More

by GBOYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
March 14, 2023

They were polite but I didn't think they took the time to investigate the problem before they went ahead a replaced a whole new radio. I still had to pay and the problem hasn 't been fixed. I still believe i More

by KATKELJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Fast, friendly, and affordable! ! I never mind taking my car in to be serviced at Silsbee Toyota More

by hhing2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
February 28, 2023

Not happy with being charged $68 to look at my seat heater to be told it's working fine...when IT IS NOT. I have already sent this in once, but no response or resolution. Not a happy customer this ti More

by jnolan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
February 25, 2023

friendly staff, good and fast work, would recommend to anyone. Great service department. Always happy when I leave More

by HINSONFAMILY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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