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Silsbee Toyota - Service Center

Silsbee, TX

4.7
428 Reviews

428 Reviews of Silsbee Toyota - Service Center

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June 08, 2023

Most of the staff are very helpful. They try to get you scheduled and completed as quickly as possible. More

by JAUER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson, Mason Garsee
June 08, 2023

Good experience. Very efficient on the paperwork. Looking forward to being a Toyota first time owner More

by darin.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
May 30, 2023

Silsbee Toyota has always been good to us from sales to service after purchase. The service department is fast and friendly. We will continue to service our vehicles here. More

by ckjdbergs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 22, 2023

Mason kept in touch with me throughout the day and we managed to service 3 of my vehicles in one day by rotating them in for service and picked me up for the last one. Great service. Thanks More

by mark.tumbleson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 18, 2023

Dealership fine, but Toyota dropped the ball so no recommendations. I'm dissapointed in my 8th Toyota and apparently every Tacoma duplicates the problem. Not like Toyota used to be. They used to care More

by BIGTWIN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 15, 2023

Mason got my car in and out no problem, will definitely continue my service here. More

by CLARK6006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson, Mason Garsee
May 10, 2023

A very short wait for service. Awesome customer service!!! I will definitely use them again. More

by LISA@BAILEYANDHARLEY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

This place is what a dealership should be like friendly people, clean we waiting area and fast service More

by DASCOTT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
May 02, 2023

Prompt service, all item completed on time, friendly employees, clean waiting area, updates on service were done regularly. More

by SETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
April 30, 2023

Took my truck for some repairs. I was greated with a smile . Told me they would have it done as fast as possible can . New key fob oil change rotate tires . I was on my way in a More

by willbx33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
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