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Silsbee Toyota - Service Center

Silsbee, TX

4.7
462 Reviews

462 Reviews of Silsbee Toyota - Service Center

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April 24, 2025

Always excellent customer service. Walter and James are always great to work with on the sales floor. Lisa and the entire service dept is top notch. They always give you that hometo More

by SETH35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They are friendly and helpful on any questions. They take care of issues you have dealing with maintenance and setting up scheduled appointments . More

by RROBERTS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

The service visit was quick and easy. I had my tires rotated and the work was done well. More

by MARK.TRABING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Silsbee Toyota is the best dealership that I have been associated with. Their service department is “A1”. More

by K. Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Great service great folks great car great dealership great salesman great mechanic, if you don't quit sending surveys I will go somewhere else More

by LARRYWHEELER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Set appointment and when I arrived was greeted with friendly smile. My truck was fixed under warranty , job was done well and in timely manner. More

by Carlos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Seems they did a good job. I was surprised it took 3 hours, even though I had an appointment. More

by ROBERTTUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Went in for tire rotation, that took over an hour. Went home thought I smelled oil but dismissed it later after driving to Deridder and back opened the hood to find that the oil cap in the engine was More

by BUTTERSRICK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Love my experience with Tim Fuller. He was a great salesmen. And was quick and efficient. Sales dept in general is good. Had my truck serviced and the service dept was great. More

by LAVERNEDARSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I've done business here before and had no gripes . People were nice and helpful to my needs. More

by JAMESHEATER02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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