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Silsbee Toyota - Service Center

Silsbee, TX

4.7
457 Reviews

457 Reviews of Silsbee Toyota - Service Center

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April 02, 2025

Set appointment and when I arrived was greeted with friendly smile. My truck was fixed under warranty , job was done well and in timely manner. More

by Carlos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Seems they did a good job. I was surprised it took 3 hours, even though I had an appointment. More

by ROBERTTUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Went in for tire rotation, that took over an hour. Went home thought I smelled oil but dismissed it later after driving to Deridder and back opened the hood to find that the oil cap in the engine was More

by BUTTERSRICK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Love my experience with Tim Fuller. He was a great salesmen. And was quick and efficient. Sales dept in general is good. Had my truck serviced and the service dept was great. More

by LAVERNEDARSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I've done business here before and had no gripes . People were nice and helpful to my needs. More

by JAMESHEATER02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

We were greeted with friendly service. Our car was fixed and the wait time was short. More

by KENDRASCHOFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I like making an appointment to get my vehicle serviced; but more than that, I like being informed of the progress of the service. More

by KNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Great experience. Pretty quick turnaround. Good clean service. Friendly staff and very informative. Efficient service dept. More

by LAVERNEDARSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Great service friendly people short wait time. Always ready to answer questions. I take my wifes Lexus there. More

by khogan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Everyone was nice, and courteous. They were very quick, and they were knowledgeable. Overall I had a great experience. More

by BREEVES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taffy Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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