Silsbee Toyota - Service Center

Friendly staff and prompt with their work. Clean and comfortable place to wait while they do your check up. Clean and comfortable place to wait while they do your check up. More

Fast efficient and excellent service people to work with. Van was in and out in minimal time.. No problems and excellent people skills shown all I made contact with, thank you! Van was in and out in minimal time.. No problems and excellent people skills shown all I made contact with, thank you! More

They were fast , curious and very friendly. They seams to know what they were doing. My car is working now. They seams to know what they were doing. My car is working now. More

Very professional and we really enjoyed the video showing us what the mechanic was doing as he was servicing my truck. us what the mechanic was doing as he was servicing my truck. More

This dealership is convenient to my home. There is nothing else to say. I bought a new tundra that I absolutely hate. As soon as I can get out from under it finanicially, I will trade it in There is nothing else to say. I bought a new tundra that I absolutely hate. As soon as I can get out from under it finanicially, I will trade it in and buy a vehicle that Donaldson doesn't own. Toyota needs to do something about making the infosystem more user friendly. It sucks. More

Lisa is my #1 GO TO on any vehicle! I recommend her to all my family and friends. I recommend her to all my family and friends. More

I was very impressed with the video and pre inspection for service and the break down of what was recommended and what was required. Thank you for service and the break down of what was recommended and what was required. Thank you More

Friendly service with pleasant wait leisures. . cold as xxxx with all them glass windows ..wear a jacket on cold days for sure . cold as xxxx with all them glass windows ..wear a jacket on cold days for sure More

Very impressed w/the status of your service to the customer. Updates and letting customer know what state plus pictures of what was being done was amazing. There was an unfortunate incident when a pa customer. Updates and letting customer know what state plus pictures of what was being done was amazing. There was an unfortunate incident when a part got broken and a replacement part had to be delivered. My 10:00 appt lingered until later in the afternoon but I was kept informed of the situation. Offers were made to drive me home but I chose to wait until repairs were made. Very happy and will return for service. More

It took an hour for a scheduled oil change. From looking for the receptionist to check in, then about 30 min. before the car was taken back. Mechanics were timely. From looking for the receptionist to check in, then about 30 min. before the car was taken back. Mechanics were timely. More