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Silsbee Toyota
Silsbee, TX
1,470 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,471 reviews
April 12, 2021
Very helpful friendly staff. We had a very good experience with this dealership. The sales lady was very helpful explaining all the different bells and whistles. Good experience experience with this dealership. The sales lady was very helpful explaining all the different bells and whistles. Good experience More
by Beccab23
Verified Customer
April 09, 2021
Had a great experience with purchase of a Tundra . Walter Stephens handle every aspect of the transaction .Sales staff and service department were professional and friendly. Great job. Stephens handle every aspect of the transaction .Sales staff and service department were professional and friendly. Great job. More
by vicbishop
Employees Worked With
Tony Vega
April 09, 2021
I informed Walter what I was looking for and he worked well in meeting my needs. He told Heath what my budget was and they both came through for me without all the back and forth haggling games that other well in meeting my needs. He told Heath what my budget was and they both came through for me without all the back and forth haggling games that other dealers play. Thanks Guys! More
by jtrevino63
April 08, 2021
Service dept very helpful in finding tires and answering questions. Getting tires put on tomorrow, expecting quality service 😀 what’s with this twenty five word minimum? questions. Getting tires put on tomorrow, expecting quality service 😀 what’s with this twenty five word minimum? More
by KIRBYSHIRD
Employees Worked With
Devin Proctor, Sarah Hinson
April 07, 2021
Tracy was a joy to work with. She is super friendly and made us comfortable. She worked to get us the best deal. She explained each electronic feature and paired our phones for us. Thank you Tracy! made us comfortable. She worked to get us the best deal. She explained each electronic feature and paired our phones for us. Thank you Tracy! More
by hensarlings
April 07, 2021
Gave permission to do work to certain areas and it didn’t get done. They were more worried about changing little things like air filters that I said I could do than what I left it there for them to do. get done. They were more worried about changing little things like air filters that I said I could do than what I left it there for them to do. More
by bekicayepick
April 06, 2021
Found just the vehicle we wanted, at the price we hoped and worked with James who was the BEST!! We will be back for our next vehicle purchase!! Thank you! and worked with James who was the BEST!! We will be back for our next vehicle purchase!! Thank you! More
by klangford0
April 06, 2021
From start to finish Tracy made everything so easy for us! She listened to what we needed and wanted and we love our new Corolla! us! She listened to what we needed and wanted and we love our new Corolla! More
by sjlswhite
April 03, 2021
In and out in less than 45 minutes. Tracy and Alex are fantastic. It was great to be on and off the road without much time loss. fantastic. It was great to be on and off the road without much time loss. More
by kristi.hinds
April 02, 2021
I had auto start added which I really like . The 3 young ladies help with appointment and seeing job was done in timely manner. Thanks ladies help with appointment and seeing job was done in timely manner. Thanks More
by MAWNPAW1
