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Silsbee Toyota
Silsbee, TX
1,468 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,468 reviews
October 08, 2021
Very pleasant, no pressure environment. Had a great buying experience. We drove all the way from Houston to buy a car here. Highly recommend Walter Stephens and James Redd. buying experience. We drove all the way from Houston to buy a car here. Highly recommend Walter Stephens and James Redd. More
by anubhav.kamath
Verified Customer
October 06, 2021
The salesman and financing team are very nice. They help me getting all the documents ready before I come down to buy it. Thanks me getting all the documents ready before I come down to buy it. Thanks More
by minhlac36
October 01, 2021
Got me in and out in under a hourEnjoyed talking with Got me in and out in under a hour Enjoyed talking with Walter Steven’s while waiting Got me in and out in under a hour Enjoyed talking with Walter Steven’s while waiting More
by EDOREMUS3
September 30, 2021
AWESOME EXPERIENCE! Every single time! Customer service called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new about my vehicle features AND received a complimentary ride to work with a very nice gentleman who shared the same music interest as myself, but was willing to change the music to whatever I preferred. This is my 3rd vehicle purchase from Silsbee Toyota and I can promise it wont' be my last. From sales to customer service following the purchase - TOP NOTCH! I <3 Silsbee Toyota! More
by stacie.ford
Employees Worked With
Jim Shirey, Mason Garsee
September 24, 2021
Always a pleasure … never any problem when dealing with staff always professional, readily available with any concerns and questions staff always professional, readily available with any concerns and questions More
by SCRAPPINVALLEY
September 10, 2021
Service Center staff is excellent! Amanda, Sarah, Mason and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More
by JR
Employees Worked With
Other Employees :
Tony Vega, Jason Elmore, Jim Shirey, Liz Harrison, Heath Mitchell, Sarah Hinson
September 08, 2021
As usual, everything came off without a hitch. Friendly, courteous service reps and fast service. The only thing that agitated me is they try to get me to replace ac air filter and other services. The ac ai courteous service reps and fast service. The only thing that agitated me is they try to get me to replace ac air filter and other services. The ac air filter is a total scam. The other services I can get at literally a third of the price at a reputable mechanic which is ridiculous More
by litinstructor
