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Silsbee Toyota
Silsbee, TX
1,470 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,470 reviews
December 28, 2021
Super star service! Tracy Poland is awesome to work with on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service s on the sales side, and Mr. Mason Garsee makes it easy to get in for service, provides transportation back to my job while I wait and speedy service so that I'm back on the road in no time. So thankful for our hometown Toyota dealership! More
by stacie.ford
Verified Customer
December 28, 2021
Very professional and knowledgeable staff, treated like an VIP. Every dealership can take classes and notes from this staff. Will recommend dealership to anyone looking for a vehicle. an VIP. Every dealership can take classes and notes from this staff. Will recommend dealership to anyone looking for a vehicle. The Caldwell's More
by Sparklekatt67
Employees Worked With
December 22, 2021
I knew what I was looking for and the approximate price I wanted to pay. Walter and the dealership were able to meet all of my requirements. It was really great working with them. wanted to pay. Walter and the dealership were able to meet all of my requirements. It was really great working with them. More
by dturner77663
December 21, 2021
Service was fast. Keep me posted on all of the details. Car was fixed on first time to dealership. Car was fixed on first time to dealership. More
by j.d.velpo
December 16, 2021
Service has always been decent. The facility is clean and nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had a nice, which helps, but again, nothing that sets it apart from any other dealership. I will say, the wait time is getting longer and longer. I had an 11:00 am appointment for an oil change and tire rotation. I arrived at 10:35 and checked in. My service advisor came and spoke with me around 11:45 am regarding my vehicle and said it was just about finished. My vehicle was not ready until 12:40 pm. Over two hours for an oil change and tire rotation? I think I’m going to have to find another place to use. Sorry, Silsbee Toyota, I don’t have that kind of time to waste. More
by EBFEBAY
Employees Worked With
Mason Garsee
December 16, 2021
Ben is and has always made the process very enjoyable. Burla, Burla, Burla, proving I can barely count to 15… Burla, Burla, Burla, proving I can barely count to 15… More
by 409-504-1963
December 15, 2021
I ask sale person that can u wash my van he was tell that u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. u have to pay $35 dollar if I go to different delays they don’t charge for wash any way. More
by hirenap_28
Employees Worked With
Mason Garsee
December 14, 2021
Tracy meeting me at the door Friday when I wasn’t sure about what I was going to do was perfect. She is very knowledgeable and thorough and made the truck buying experience the BEST! Thanks Tracy!!! about what I was going to do was perfect. She is very knowledgeable and thorough and made the truck buying experience the BEST! Thanks Tracy!!! More
by thessaflower
