Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Silsbee Toyota
Silsbee, TX
1,392 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,392 reviews
August 31, 2024
Always excellent service. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. All personel are friendly and get the job done, as stated. Any extra items noted are notified by phone for consult. More
by JMLBPC0707
Verified CustomerEmployees Worked With
Other Employees :
Martin Bourgeois in parts
August 30, 2024
They were very easy to do business with. Their customer service was 5 star from beginning g to end. Their customer service was 5 star from beginning g to end. More
by EXMOBBANK7
August 30, 2024
Very nice and professional. Went in to take a look at a truck and left with that same truck, also received a fair price for my trade in. I would recommend anyone looking for a n Went in to take a look at a truck and left with that same truck, also received a fair price for my trade in. I would recommend anyone looking for a new / used ride to go to this dealership and take a look around, tell them what your looking for and your price range they will do their best to make it happen. More
by MICHAEL.MAHAN
August 29, 2024
They were very helpful and nice and like there salesman was very nice and helpful thanks for your help and God bless was very nice and helpful thanks for your help and God bless More
by Jamesburl1966
Employees Worked With
August 23, 2024
As always they are very efficient at getting our truck serviced. We are very happy with the way that we are treated with respect and the courtesy of all the employees. serviced. We are very happy with the way that we are treated with respect and the courtesy of all the employees. More
by MJDEDAIG
Employees Worked With
August 23, 2024
Great service friendly people love it! Come on this is why we dont do this! Come on this is why we dont do this! More
by JOYCEMKEMP
August 21, 2024
No problems in & out in good time. Kept me informed of the service and sent pictures of my vehicle as they where doing the service. Kept me informed of the service and sent pictures of my vehicle as they where doing the service. More
by khogan4
Employees Worked With
August 17, 2024
When asked for veteran discount, she said they don't have it. I showed her the advertisement and then she took 15.00 dollars off of oil change. I didn't like the dishonest shown and don't want to deal with it. I showed her the advertisement and then she took 15.00 dollars off of oil change. I didn't like the dishonest shown and don't want to deal with her again. More
by theresa.williams77
Employees Worked With
August 16, 2024
These folks were friendly and respectful of my time. They were transparent regarding our agreed upon terms and the overall experience was pleasant. They were transparent regarding our agreed upon terms and the overall experience was pleasant. More
by BODINE0
August 16, 2024
I’ve purchased 3 cars from Tracy & Silsbee Toyota, my parents have purchased 2 cars and my son and his wife have purchased 2 cars. We love the service and knowledge we got when purchasing our vehicles. W parents have purchased 2 cars and my son and his wife have purchased 2 cars. We love the service and knowledge we got when purchasing our vehicles. When we get ready for new vehicles we’ll be back to see Tracy! More
by Donna
Employees Worked With
