Silsbee Toyota

Walter is the reason we purchaced again (3rd vehicle) from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran thr from Silsbee. He has always done a great job in making sure we have the best experience. We were very disappointed however that the check ran through 2 days early even after Walter wrote the office paperwork to run the check on Wed. With the Thanksgiving holiday and weekend it took a day or 2 longer than we would have liked to get the transfers into the account as we would have liked. You can imagine how we felt seeing y'all ran the check on Monday instead of what was agreed to. Insufficient funds is not something I ever want to see and because of this I was running around to the banks etc. trying to clear it up instead of being at my job. More

Very pleased working with Ben. Positive experience . This was my second vehicle to be purchased with the dealership. Positive experience with sales and service. Positive experience . This was my second vehicle to be purchased with the dealership. Positive experience with sales and service. More

I was very impressed by the staff and especially Brad, my salesmen, and Joe, the Finance Manager. They worked with me, understood my needs, and kept to my timeline. salesmen, and Joe, the Finance Manager. They worked with me, understood my needs, and kept to my timeline. More

I always enjoy my visit the dealership. The people working there are very helpful and pleasant. They are knowledgeable and attentive. I would recommend them to anyone looking for a good car The people working there are very helpful and pleasant. They are knowledgeable and attentive. I would recommend them to anyone looking for a good car. More

Tim was super helpful. We were just starting our search for a new SUV and had a lot of questions. Tim was attentive and understanding. His friendliness and easy nature made We were just starting our search for a new SUV and had a lot of questions. Tim was attentive and understanding. His friendliness and easy nature made me feel better about the whole process. More

After frustrating encounters with dealerships in our local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and local area (Harris County), my sister-in-law referred us to Walter Stephens at Silsbee Toyota and I am so grateful. Throughout the text messages and phone calls, he was extremely knowledgeable, patient, thorough and genuinely helpful. He made the process efficient and made us feel better about our decision to purchase a used car. We drove over 2 hours in a rainstorm after work to complete the sale and Walter was by our side the entire time. Walter is a gem! We plan to make our next vehicle purchase with Silsbee Toyota. More

Silsbee Toyota has always been a great dealership. They made the new car buying process easy, informative and far more expedient then any other dealership I've ever gone to. Great customer service. I' They made the new car buying process easy, informative and far more expedient then any other dealership I've ever gone to. Great customer service. I'd recommend to anyone, Go to Silsbee Toyota any day. More

The sale was ok no small talk and the finance guy was not much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that we didn’t need or want and claimed they don’t sale without a package, they had the truck we wanted and we drove 200 miles to get it More

Service reps were great help. They helped get my car serviced quickly and they are very friendly. They helped get my car serviced quickly and they are very friendly. More

NICE VERY GOOD EXPERIENCE WITH DEAL WITH MENTIONED GUYS VERY FRIENDLY AND UNDERSTAND . GOOD JOB VERY FRIENDLY AND UNDERSTAND . GOOD JOB More