Silsbee Toyota

Airways treated very well when we go in staffisvery friendly and helpful This is the second new cal we bought from this dealer ship and wouldn’t hesitate to buy another one if needed friendly and helpful This is the second new cal we bought from this dealer ship and wouldn’t hesitate to buy another one if needed More

This was a very pleasant experience this time. A young man, Fisher Huff, explained why I was having a problem with the under carriage cover coming off. He was very knowledgeable and took his tim A young man, Fisher Huff, explained why I was having a problem with the under carriage cover coming off. He was very knowledgeable and took his time explaining the issue to me. He repaired it when changing my oil. Now, I hope it stays on better! More

The service department was very friendly and helpful. Our service lady (I believe her name was Lisa) was wonderful! She was polite, caring and kept us informed. Our service lady (I believe her name was Lisa) was wonderful! She was polite, caring and kept us informed. More

Very friendly employees. Lisa, in the service department was very helpful. I didn’t think I had any warranty since I bought the car used, but she looked up where I bought the Lisa, in the service department was very helpful. I didn’t think I had any warranty since I bought the car used, but she looked up where I bought the car and found out that I had several warranties and this visit only cost me my $100 deductible. More

This was my third time to purchase with Tracy Poland at Silsbee Toyota and my experience was a no hassle, very quick and efficient experience. I would recommend anyone to visit him today for your next pur Silsbee Toyota and my experience was a no hassle, very quick and efficient experience. I would recommend anyone to visit him today for your next purchase! Thank you, Tracy! More

The entire team at Silsbee Toyota was very professional and service oriented. The sales professional Ben Bula did a fantastic job helping me with the purchase. Great job !!! and service oriented. The sales professional Ben Bula did a fantastic job helping me with the purchase. Great job !!! More

From start to finish the experience was easy and straightforward. I would absolutely recommend this dealership. God bless straightforward. I would absolutely recommend this dealership. God bless More

Tim Fuller was the best he told me everything I wanted to know. Thank you to know. Thank you More

I have used this dealership for many, many years in servicing my Toyota. This past experience has been the worst. My appointment was at 11 AM. It was almost 40 minutes before my vehicle was ever taken servicing my Toyota. This past experience has been the worst. My appointment was at 11 AM. It was almost 40 minutes before my vehicle was ever taken back for an oil change. When checking me in for my service appointment, Lisa was not very friendly and was blunt when answering my questions despite me being respectful and only seeking answers. The other lady at check-in rudely interrupted me when I was asking Lisa about a coupon. This was very unprofessional since Lisa was my "writer." Neither of them cared to understand my questions and basically shut me down by not listening to me. I am deeply saddened by this experience especially since I have consistently used this dealership for all my servicing since 2018 when Jessie and Mason were writers together. If this is the new level of service that Silsbee Toyota has, then I will be looking for another Toyota dealership. More

I have purchased four trucks from Silsbee Toyota with Ben Burla acting as sales associate. The trucks have met my every expectation with no issues other than those associated with normal wear and tear. The Burla acting as sales associate. The trucks have met my every expectation with no issues other than those associated with normal wear and tear. The people at the dealership are professional, informed and helpful. More